Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $12.75 - $16.25
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid vacation
Paid holidays
Vacation lodging

Job Description

Jensen's Marina on Captiva Island is a well-established leisure and hospitality destination known for its prime waterfront location and exceptional customer service. The marina offers a unique blend of amenities designed to enhance the visitor experience, including lodging in furnished apartments and cottages, dining, and water-related recreational activities. It is a place where both locals and tourists can enjoy the natural beauty of Captiva Island while benefiting from well-maintained facilities and services. The company's commitment to excellence is reflected in its employee benefits, including access to exclusive employee resorts in popular vacation destinations, and a vacation policy that rewards loyalty and dedication after a short period of employment.

The role of a part-time housekeeper at Jensen's Marina is essential for maintaining the high standards of cleanliness and order that define the guest experience. This position involves more than just cleaning; it requires attention to detail, the ability to work independently, and a strong customer service orientation. The housekeeper is responsible for ensuring that all areas of the marina's facilities, including guest units, common areas, and operational zones, are maintained to impeccable standards. This enhances the overall ambiance and directly impacts customer satisfaction and repeat visitation.

Housekeepers at Jensen's Marina are expected to manage their schedules flexibly, responding to the varying demands of the marina's operations. They need to be physically capable of handling the demands of the job, including lifting up to 50 pounds and standing for extended periods. Familiarity with cleaning chemicals and laundry equipment, as well as the ability to follow detailed instructions and safety protocols, are crucial. The position also requires effective communication skills to report inventory and maintenance needs promptly, ensuring smooth day-to-day operations.

Jensen's Marina values professionalism and a proactive approach. Housekeepers are encouraged to prioritize tasks effectively, resolve minor guest issues when they arise, and maintain a high level of cleanliness that meets or exceeds guest expectations. This role offers an opportunity for individuals who enjoy working in a dynamic, customer-focused environment and who take pride in maintaining a welcoming atmosphere. The company provides an excellent benefits package, including medical, dental, and vision insurance options, a 401(k) plan with matching, paid vacation and holidays, and access to company vacation lodging, demonstrating their commitment to employee well-being and satisfaction.

Job Requirements

  • High school degree
  • Proven working experience in housekeeping or relevant field
  • Ability to work on your feet for up to 8 hours
  • Ability to lift up to 50lbs
  • Must have valid driver's license
  • Must be able to speak fluent English
  • Must be at least 18
  • Ability to work independently and remain motivated
  • Ability to have a flexible schedule
  • Knowledge of cleaning chemicals and laundry equipment
  • Good communication skills
  • Ability to follow directions
  • Customer service orientation

Job Qualifications

  • Proven working experience in relevant field
  • Ability to work independently and remain motivated
  • Helpful with customer service orientation
  • Prioritization and time management skills
  • Professionalism along with speed and attention to detail
  • Knowledge of English language
  • High school degree
  • A detail-oriented person
  • Ability to work on your feet for up to 8 hours
  • Ability to have a flexible schedule as some days we may not have any cleans
  • Being able to change days per week is crucial
  • Able to lift up to 50lbs
  • Ability to communicate regularly to manager about supplies and potential improvements
  • Able to work without direct supervision
  • Be somewhat familiar with different chemicals and how to operate laundry equipment
  • Able to follow directions
  • Be familiar with household cleanliness
  • Must be at least 18
  • Must have valid driver's license
  • Must be able to speak fluent English

Job Duties

  • Clean and tidy all areas to the standard cleanliness within time limits
  • Deliver excellent customer service
  • Create daily job lists and record all serviced rooms
  • Maintain equipment in good condition
  • Report on any shortages, damages or security issues
  • Handle reasonable guests' complaints/requests and inform others when required
  • Check stocking levels of all consumables
  • Comply with health and safety regulation and act in line with company policies and licensing laws

Job Criteria

Experience

Mid Level (3-7 years)


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