Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $16.00 - $17.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
competitive pay
Employer Paid Life Insurance
Paid Time Off
401k with employer match
Career growth opportunities

Job Description

HomeTowne Studios by RedRoof is a prominent management company specializing in extended stay hotels across 20 states in the United States. Renowned for its commitment to providing high-quality extended stay accommodations, HomeTowne Studios consistently upgrades its properties and services to enhance both guest experiences and employee satisfaction. Following significant renovations in 2018, the company continues to focus on improving its facilities, training methods, and workplace environment to ensure a superior lodging and working experience. HomeTowne Studios stands out as a leader not only in hospitality but as a workplace, promoting a culture that values its employees and aims to be the employer of choice in the industry.

We are currently seeking a dedicated Housekeeper to join our team with a competitive starting wage ranging from $16.00 to $17.00 per hour. This role is essential to maintaining the high standards of cleanliness and comfort that our guests expect. As a Housekeeper, you will be responsible for ensuring that guest rooms and common areas are spotless, orderly, and welcoming. The position involves a variety of tasks including cleaning, linen replacement, and communication with front desk staff to address guest needs and room status. This role offers an opportunity to contribute directly to the guest experience and be a critical member of a passionate and hardworking team.

The Housekeeper’s duties encompass using appropriate cleaning chemicals safely according to OSHA guidelines, conducting thorough inspections of guest rooms, and participating in cross-training opportunities within the hotel’s operations such as laundry, maintenance, or front desk responsibilities. Our team members take pride in delivering excellent guest service, maintaining confidentiality, and embracing continuous feedback to improve their work. At HomeTowne Studios, we support career growth and provide our employees with benefits like health, dental, and vision insurance, employer-paid life insurance, paid time off, and a 401K plan with employer match.

Working as a Housekeeper at HomeTowne Studios will require you to maintain a professional appearance in the uniform provided, be adaptable in performing multiple tasks in various environments including non-climate controlled areas, and have good English communication skills both verbally and in writing. We welcome individuals with at least one year of hotel cleaning or a similar experience and a background in customer service. If you are motivated, detail-oriented, and ready to be part of a company that respects its workforce while delivering exceptional guest accommodations, this position offers a fulfilling and stable career path.

Job Requirements

  • Must be able to work in non-climate controlled areas
  • Must be able to easily and frequently change from one task to another and work with minimal supervision
  • Basic English communication (verbal and written) skills required

Job Qualifications

  • 1 year preferred in hotel cleaning or similar experience
  • 1 year in previous customer service position
  • Must maintain professional appearance in HomeTowne’s provided uniform
  • Basic English communication (verbal and written) skills required

Job Duties

  • Welcome guests with friendly greeting and smile while performing all guest related services
  • Remove and replace dirty linens and terry, change and make beds
  • Thoroughly clean bathrooms, sinks, fridge, floors etc
  • Use correct cleaning chemicals for designated surfaces/areas according to OSHA regulations and HomeTowne’s requirements
  • Communicate with front desk about room information, maintenance cards, lost and found items and any discrepancies between stayovers and checkouts
  • Maintain confidentiality of guest information and pertinent hotel data
  • Perform self-room inspections and accept feedback from room quality inspections performed by hotel management and trained team members
  • Cross train in laundry, maintenance and/or front desk job functions, if possible
  • Performs all other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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