Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $13.00 - $16.50
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training and development opportunities
Employee assistance program
Job Description
The Housekeeper/Room Attendant position is an essential role within the hospitality industry, particularly in hotels focused on delivering an exceptional guest experience. This role involves maintaining the cleanliness, comfort, and overall upkeep of guest rooms and common areas, ensuring that each visitor enjoys a welcoming and pleasant stay. The hiring establishment typically values professionalism, attention to detail, and a strong commitment to guest satisfaction. This job is well-suited for individuals who take pride in their work, have a cooperative spirit, and understand the importance of maintaining high standards of hygiene and orderliness in a fast-paced environment.
The role of the Housekeeper/Room Attendant goes beyond routine cleaning tasks. It demands a proactive attitude toward identifying potential safety hazards and maintaining a secure environment for both guests and staff. Employees in this position are also entrusted with the responsibility to control room keys carefully to prevent any security breaches. Effective communication skills are vital, as housekeepers frequently interact with guests and other hotel staff, providing courteous and friendly service that reflects positively on the establishment.
This position requires punctuality, appropriate dress code adherence, and compliance with hotel protocols such as wearing a uniform, name tag, and carrying personal safety devices. Attention to detail is paramount when restocking carts, handling lost and found items, and ensuring that all maintenance issues are promptly reported. A Housekeeper/Room Attendant is also expected to contribute to inventory management, including completing missing linen reports and ensuring storage areas are organized and secure.
Overall, the role combines physical tasks with important safety and security responsibilities. It is an ideal opportunity for individuals seeking employment in hotel housekeeping, offering a chance to work as part of a dedicated team focused on delivering excellent customer service and maintaining the high standards of the hospitality industry. Compensation and employment type are typically provided by the hotel, often offering hourly wages and full-time or part-time employment options depending on the hotel’s staffing needs.
The role of the Housekeeper/Room Attendant goes beyond routine cleaning tasks. It demands a proactive attitude toward identifying potential safety hazards and maintaining a secure environment for both guests and staff. Employees in this position are also entrusted with the responsibility to control room keys carefully to prevent any security breaches. Effective communication skills are vital, as housekeepers frequently interact with guests and other hotel staff, providing courteous and friendly service that reflects positively on the establishment.
This position requires punctuality, appropriate dress code adherence, and compliance with hotel protocols such as wearing a uniform, name tag, and carrying personal safety devices. Attention to detail is paramount when restocking carts, handling lost and found items, and ensuring that all maintenance issues are promptly reported. A Housekeeper/Room Attendant is also expected to contribute to inventory management, including completing missing linen reports and ensuring storage areas are organized and secure.
Overall, the role combines physical tasks with important safety and security responsibilities. It is an ideal opportunity for individuals seeking employment in hotel housekeeping, offering a chance to work as part of a dedicated team focused on delivering excellent customer service and maintaining the high standards of the hospitality industry. Compensation and employment type are typically provided by the hotel, often offering hourly wages and full-time or part-time employment options depending on the hotel’s staffing needs.
Job Requirements
- Ability to work flexible hours including weekends and holidays
- Physical stamina to perform cleaning duties
- Ability to stand, bend, and lift for extended periods
- Willingness to wear uniform and personal safety device
- Ability to maintain confidentiality
- Good organizational skills
Job Qualifications
- High school diploma or equivalent preferred
- Previous housekeeping or janitorial experience is an asset
- Ability to follow written and verbal instructions
- Good communication skills
- Attention to detail
- Reliability and punctuality
- Ability to work independently and as part of a team
Job Duties
- Be ready to begin work at the specified time in the appropriate uniform with a name tag and personal safety device
- Punch in on time card and obtain work schedule from the designated individual
- Clean all assigned rooms and common areas as specified by Head Housekeeper or manager
- Report all maintenance problems to manager
- Restock housekeeping carts at end of each shift and empty vacuum and garbage
- Turn in all lost and found items immediately
- Keep all storage areas neat
- Keep all storage closets locked
- Complete missing linen report for each room
- Mark each room cleaned on the housekeeping sheet and report all cleaned rooms to the front desk immediately
- Inspect furniture, fixtures and equipment daily
- Report problems to the manager
- Maintain control of room keys at all times
- Housekeeper keys and collected room keys should be kept in the housekeepers smock until returned to front desk
- Never leave keys on housekeeping carts
- Always be on the alert for any potential safety hazards and report them to the manager in writing
- Each employee is a part of the hotel security team
- Always speak to each guest with whom you come in contact with in the hotel
- Be courteous and friendly
- All business is to be kept confidential on and off duty
- Perform all duties assigned by the Head Housekeeper or manager
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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