Housekeeper

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $13.00 - $16.75
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Work Schedule

Flexible
On-call
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Benefits

Paid training
flexible schedule
Employee Discounts
Career advancement opportunities
inclusive work environment

Job Description

Hilton Grand Vacations - Las Palmeras is a premier resort destination located within walking distance of the Orange County Convention Center and adjacent to Universal's upcoming Epic Universe theme park. This newly renovated 290-unit resort offers a vibrant and welcoming environment for both guests and team members. Part of the globally recognized Hilton Grand Vacations brand, Las Palmeras boasts a reputation for excellence in hospitality, making it an ideal workplace for individuals seeking to grow their careers in the resort and hotel industry. The company thrives on a culture of inclusivity, diversity, and innovation, supporting a team of over 14,000 members worldwide who are passionate about creating memorable vacation experiences.

The Housekeeping On-Call position at Hilton Grand Vacations - Las Palmeras presents an excellent opportunity for those looking to contribute to the resort’s high standards of cleanliness and guest satisfaction through flexible, part-time hours. This role is designed for individuals who want to support the housekeeping team with shifts scheduled three days per week, including holidays. The work schedule offers variety with shifts that may fall between 8:30 AM and 5:00 PM or from 4:00 PM to 12:30 AM, accommodating different personal schedules and allowing for a healthy work-life balance. Additionally, paid training is provided to ensure every team member is equipped with the knowledge and tools necessary for success.

The role involves preparing guest rooms according to strict Hilton standards to maintain a clean, comfortable, and welcoming environment. Team members will be expected to communicate effectively and professionally with dispatch, fellow team members, and guests to contribute to an overall positive experience. Responsibilities also include managing housekeeping equipment and supplies inventory, reporting any damages or disturbances, and addressing reasonable guest requests or complaints with patience and professionalism.

Hilton Grand Vacations is committed to fostering an inclusive workplace where all employees can feel valued and empowered to grow. As an award-winning workplace, the company emphasizes recognition and support for all achievements, whether big or small. For individuals passionate about hospitality and dedicated to delivering exceptional service, this position offers a rewarding career path with opportunities for skill development and advancement within the larger Hilton brand.

Job Requirements

  • High school diploma or equivalent
  • Previous housekeeping or cleaning experience preferred
  • Ability to work flexible on-call shifts including holidays
  • Strong communication skills
  • Ability to stand and move throughout shifts
  • Commitment to maintaining Hilton cleanliness standards

Job Qualifications

  • Previous experience as a cleaner or housekeeper
  • Ability to work with little supervision
  • Customer service experience
  • Organizational and time management skills

Job Duties

  • Friendly and effective communication with dispatch, team members, and guests to ensure the happiness of guests and owners
  • Prepare all rooms for guests according to standards
  • Advise superiors of any damage, deficits, and disturbances
  • Take care of reasonable complaints and requests with professionalism and patience
  • Ensure appropriate maintenance of all housekeeping equipment and tools
  • Maintain inventory of tools and supplies used in housekeeping activities

Job Criteria

Experience

Mid Level (3-7 years)


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