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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $13.50 - $17.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible scheduling
Job Description
The Residence Inn Marriott Cleveland Airport/Middleburg Heights is a prestigious, multi-award-winning hotel known for its exceptional hospitality and outstanding guest service. Located conveniently near Cleveland Airport, this hotel caters to travelers seeking comfort, convenience, and a home-away-from-home experience. As part of the renowned Marriott International brand, the Residence Inn upholds high standards of quality, cleanliness, and customer satisfaction. The hotel prides itself on fostering an environment of teamwork and a culture dedicated to exceeding guest expectations through attentive service and careful attention to detail. The Residence Inn offers extended-stay accommodations, ideal for business travelers and vacationers who value spacious rooms... Show More
Job Requirements
- High school diploma or equivalent preferred
- No prior experience required
- Basic communication skills both verbal and written
- Must be able to stand and exert well-paced mobility for up to 8 hours
- Must be able to lift up to 30bs on a regular and continuing basis
- Must be able to bend stoop squat and stretch to fulfill cleaning tasks
- Must maintain a neat clean and well-groomed appearance according to company standards
- Flexibility to work varying schedules including nights weekends and holidays
Job Qualifications
- High school diploma or equivalent preferred
- Basic communication skills both verbal and written
- Ability to work effectively in a team environment
- Strong attention to detail and commitment to maintaining cleanliness standards
- Ability to handle physical demands of the job including lifting and mobility
- Knowledge of safety and security procedures relevant to hotel housekeeping
- Customer service skills with a friendly and approachable demeanor
Job Duties
- Clean and reset guest bedroom and bathroom areas according to established standards using provided chemicals and cleaning equipment properly and safely
- Maintain cleanliness of hallways and common areas as assigned
- Perform other duties as requested such as cleaning unexpected spills or completing special guest requests
- Assist other housekeeping associates in maintaining clean and organized work and public areas
- Participate in the hotel’s carpet care program by spotting carpet during room cleaning
- Report any maintenance issues or needs to the Supervisor
- Stock and maintain housekeeping carts and linen storage rooms
- Complete room assignment sheet accurately documenting completed tasks and any issues encountered
- Respond promptly to guest complaints or special requests ensuring guest satisfaction
- Follow proper procedures for entering guest rooms ensuring guest privacy and security
- Greet guests with a smile make eye contact and offer friendly assistance when interacting
- Adhere to all company policies and procedures related to safety and security including proper handling and storage of keys and lost and found items
- Be knowledgeable of policies regarding emergency procedures and bloodborne pathogen protocols
- Communicate effectively with coworkers and other departments contributing to a supportive work environment
Job Criteria
Experience
No experience required
Job Location
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