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Job Overview

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Benefits

Health Insurance
Paid Time Off
Employee Discounts
uniform provided
Training and development opportunities
Dental Insurance
Retirement Plan

Job Description

Our esteemed hotel is dedicated to providing an exceptional guest experience through impeccable service and top-notch facilities. As a leading establishment in the hospitality industry, we pride ourselves on maintaining the highest standards of cleanliness, comfort, and professionalism. Our team is composed of passionate individuals committed to creating memorable stays for every guest by ensuring their environment is spotless and welcoming from the moment they enter. We foster a positive and collaborative work culture that values integrity, attention to detail, and continuous improvement to uphold our brand reputation in the competitive hotel market.

The Room Attendant/Housekeeper position plays... Show More

Job Requirements

  • high school diploma or equivalent
  • previous experience in housekeeping or cleaning preferred
  • ability to stand, bend, and lift for extended periods
  • good physical health and stamina
  • ability to work varying shifts including weekends and holidays
  • willingness to comply with all safety and health regulations
  • reliable and punctual
  • ability to communicate effectively with guests and staff
  • ability to handle cleaning chemicals safely
  • adherence to hotel policies and procedures
  • completion of required training sessions

Job Qualifications

  • high school diploma or equivalent
  • previous housekeeping or cleaning experience preferred
  • ability to work independently and as part of a team
  • attention to detail and time management skills
  • good communication and interpersonal skills
  • ability to follow instructions and safety procedures
  • physical stamina to perform cleaning duties
  • understanding of safety and chemical handling guidelines
  • basic knowledge of hospitality industry standards

Job Duties

  • possess a positive and upbeat personality with a desire to deliver outstanding customer service and cleanliness to our guests
  • maintain a high level of professional appearance and demeanor, wearing the brand-approved uniform and name tag as required
  • maintain the highest level of confidentiality in all areas giving our guests the highest level of trust in our housekeeping staff
  • demonstrate a professional sense of urgency while in guest rooms and public spaces to provide a thoughtful guest experience promptly, consistently meeting budgeted goals for minutes per room
  • clean and stock all guest rooms as assigned including changing linens, replacing supplies, dusting, vacuuming, stocking supplies, emptying trash, removing used linens and room service items, cleaning bathrooms, toilets, tubs, and sink
  • keep Head Housekeeper informed of room status on a timely basis
  • greet guests as you encounter them throughout the property
  • take pride in your work, strictly adhering to all Federal, State, Local and Brand health, safety, and sanitary guidelines
  • complete training in all areas of security, alcohol, and health and safety
  • follow all safe chemical handling procedures according to the chemical manufacturer's instructions
  • keep workspace, storage rooms, housekeeping carts clean and well organized and stocked including equipment such as vacuum cleaners
  • work in an organized fashion following the step-by-step process
  • observe the condition of furniture, walls, trim, carpet, and appliances
  • report all deficiencies following the hotels' policies
  • keep lines of communication open within the housekeeping department
  • participate in daily standup meetings, housekeeping, and all staff meetings
  • adhere to key control guidelines
  • assist in quarterly, spring, fall, annual cleaning duties as assigned
  • turn in lost and found items following the company procedure
  • assist in training of new staff
  • participate in and support a positive, enjoyable work environment
  • hold an understanding of hotel products and services (i.e., food and beverage, recreation)
  • perform other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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