Job Overview
Employment Type
Temporary
Full-time
Part-time
Work Schedule
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
uniform provided
Job Description
The Housekeeper\/Room Attendant position is an essential role within the hospitality industry, aimed at maintaining the cleanliness and comfort of guest rooms and common areas in a hotel setting. This role is typically found in hotels, resorts, and similar lodging establishments where guest satisfaction and hygiene standards are paramount. The hiring establishment is dedicated to creating a welcoming, pristine environment for guests, ensuring each visitor experiences premium comfort during their stay.
The Housekeeper\/Room Attendant is responsible for cleaning assigned rooms and common areas thoroughly, adhering to the instructions laid out by the Head Housekeeper or manager. This includes tasks such as dusting, vacuuming, changing linens, restocking supplies, and ensuring all areas meet the hotel's hygiene and presentation standards. The position demands punctuality and readiness, requiring attendants to be prepared in the proper uniform with all necessary safety and identification accessories.
Beyond cleaning duties, this role requires vigilant reporting of maintenance issues or potential safety hazards, fostering a secure atmosphere for both guests and staff. The Housekeeper\/Room Attendant also manages housekeeping equipment and supplies responsibly while maintaining strict key control protocols to protect guest privacy and security. Moreover, the role involves courteous interaction with guests to enhance their overall experience and confidentiality with hotel business matters.
This is a hands-on, physically demanding role requiring attention to detail, time management, and communication skills. Employment could be full-time or part-time, depending on the hotel's current needs. Salary information varies by location and experience but generally aligns with industry standards for hospitality housekeeping positions. This role offers an excellent opportunity for individuals who take pride in creating welcoming environments and providing frontline hospitality service.
In summary, a Housekeeper\/Room Attendant plays a critical role in the successful operation of any hospitality establishment, ensuring guest satisfaction through diligent cleaning and maintenance, proactive safety practices, and professional guest interaction. This position supports the hotel’s reputation for quality service and contributes to a seamless, enjoyable guest stay experience.
The Housekeeper\/Room Attendant is responsible for cleaning assigned rooms and common areas thoroughly, adhering to the instructions laid out by the Head Housekeeper or manager. This includes tasks such as dusting, vacuuming, changing linens, restocking supplies, and ensuring all areas meet the hotel's hygiene and presentation standards. The position demands punctuality and readiness, requiring attendants to be prepared in the proper uniform with all necessary safety and identification accessories.
Beyond cleaning duties, this role requires vigilant reporting of maintenance issues or potential safety hazards, fostering a secure atmosphere for both guests and staff. The Housekeeper\/Room Attendant also manages housekeeping equipment and supplies responsibly while maintaining strict key control protocols to protect guest privacy and security. Moreover, the role involves courteous interaction with guests to enhance their overall experience and confidentiality with hotel business matters.
This is a hands-on, physically demanding role requiring attention to detail, time management, and communication skills. Employment could be full-time or part-time, depending on the hotel's current needs. Salary information varies by location and experience but generally aligns with industry standards for hospitality housekeeping positions. This role offers an excellent opportunity for individuals who take pride in creating welcoming environments and providing frontline hospitality service.
In summary, a Housekeeper\/Room Attendant plays a critical role in the successful operation of any hospitality establishment, ensuring guest satisfaction through diligent cleaning and maintenance, proactive safety practices, and professional guest interaction. This position supports the hotel’s reputation for quality service and contributes to a seamless, enjoyable guest stay experience.
Job Requirements
- high school diploma or equivalent
- previous housekeeping experience preferred
- ability to stand, bend, and lift for extended periods
- attention to detail
- good communication skills
- ability to follow instructions accurately
- able to work flexible hours including weekends and holidays
Job Qualifications
- prior experience in hotel housekeeping or similar role preferred
- knowledge of cleaning chemicals and supplies
- ability to operate cleaning equipment safely
- understanding of health and safety standards in hospitality
- strong time management skills
- reliable and punctual
- friendly and professional demeanor
Job Duties
- be ready to begin work at the specified time in the appropriate uniform with a name tag and personal safety device
- punch in on time card and obtain work schedule from the designated individual
- clean all assigned rooms and common areas as specified by Head Housekeeper or manager
- report all maintenance problems to manager
- restock housekeeping carts at end of each shift and empty vacuum and garbage
- turn in all lost and found items immediately
- keep all storage areas neat
- keep all storage closets locked
- complete missing linen report for each room
- mark each room cleaned on the housekeeping sheet and report all cleaned rooms to the front desk immediately
- inspect furniture, fixtures and equipment daily
- report problems to the manager
- maintain control of room keys at all times
- housekeeper keys and collected room keys should be kept in the housekeepers smock until returned to front desk
- never leave keys on housekeeping carts
- always be on the alert for any potential safety hazards and report them to the manager in writing
- each employee is a part of the hotel security team
- always speak to each guest with whom you come in contact with in the hotel
- be courteous and friendly
- all business is to be kept confidential on and off duty
- perform all duties assigned by the Head Housekeeper or manager
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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