Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $19.00 - $20.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
employee hotel rates
ongoing training and development

Job Description

Pyramid Global Hospitality is a leading hospitality company known for its commitment to putting people first. This ethos is deeply embedded in their corporate culture, which prioritizes employee support, inclusivity, and growth. With over 230 properties worldwide, Pyramid Global Hospitality has built a reputation for fostering an environment where diversity is celebrated and every employee is given the opportunity to thrive. The company offers comprehensive benefits including health insurance, retirement plans, paid time off, and unique perks such as on-site wellness programs, local discounts, and special employee rates on hotel stays. Beyond benefits, Pyramid Global Hospitality emphasizes ongoing training and development, helping staff members build valuable skills and advance their careers within the hospitality industry.

One of the esteemed properties managed by Pyramid Global Hospitality is The DoubleTree by Hilton Boston Logan Airport Chelsea. This hotel boasts 180 guest rooms and suites, over 1,200 square feet of event space, and two dining outlets including the popular Pendulum Pub. Located just two miles from Boston Logan Airport and within close proximity to downtown Boston and major transit options, the property is ideally situated for both business and leisure travelers. The hotel’s dynamic work environment reflects Pyramid Global Hospitality’s CARE culture, which puts a strong emphasis on employee well-being and guest satisfaction.

The housekeeping team at The DoubleTree by Hilton Boston Logan Airport Chelsea plays a crucial role in ensuring exceptional guest experiences. Housekeepers are responsible for the cleanliness and upkeep of guest rooms and public areas, contributing significantly to guest comfort and satisfaction. This position is more than just cleaning; it is about creating an inviting and memorable atmosphere where guests feel cared for and appreciated. Housekeepers at this property are considered the "Heart of the House," providing essential services that transform a guest's stay from ordinary to extraordinary.

The role involves maintaining high standards of cleanliness and following the Green Program standards for linens and towels. Housekeepers are expected to engage with guests courteously, manage their work carts efficiently, and adhere to safety protocols at all times. This position offers the chance for career advancement, with experienced housekeepers able to progress to supervisory or management roles such as Housekeeping Supervisor, Manager, or Executive Housekeeper. The hourly compensation for this role ranges from $19.00 to $20.50, reflecting the company’s recognition of skilled and dedicated work.

Joining Pyramid Global Hospitality means becoming part of an inclusive and supportive team where employees are valued for their contributions and given the tools to succeed. Whether you are new to the hospitality field or an experienced professional, this position offers meaningful opportunities to grow, provide excellent guest service, and be a significant part of an established, globally recognized hotel group. The DoubleTree by Hilton Boston Logan Airport Chelsea is a vibrant workplace where you can make a difference every day and build a rewarding career within the hospitality industry.

Job Requirements

  • High school diploma or equivalent preferred
  • Prior housekeeping experience desirable
  • Ability to stand and walk for extended periods
  • Effective communication skills
  • Ability to read and understand basic instructions
  • Physical ability to lift at least 25lbs
  • Ability to use cleaning equipment safely and efficiently
  • Reliable attendance and punctuality

Job Qualifications

  • Housekeeping experience desirable
  • Neat, pleasant personality
  • Time management skills
  • Ability to work on feet for an extended period
  • Ability to communicate effectively
  • Ability to read room numbers, dates, and basic instructions
  • Ability to move, traverse, position self to reach corners on floors and high places
  • Observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces
  • Operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters
  • Lift, carry and position loads of at least 25lbs

Job Duties

  • Engage with guests to ensure their stay is going well
  • Work as a team to accomplish the goal of resort/hotel cleanliness
  • Keep work cart orderly and properly stocked
  • Proper utilization of equipment supplies and guest amenities
  • Thorough cleanliness and sanitation of assigned guest areas
  • Daily changing and inspection of linens and towels, following the standards set forth in the Green Program
  • Practice safety standards and be aware of safety hazards and properly reporting as found
  • Respect for guests’ property should always be exercised
  • Responsible care of equipment
  • Reports to work on time and according to posted schedule
  • Remain alert, courteous, and helpful to the guests and co-workers always
  • Perform other related duties as requested by Floor Supervisor

Job Criteria

Experience

Entry Level (1-2 years)


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