Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $18.00
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Work Schedule

Weekend Shifts
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Benefits

retention bonuses
Free healthy meal
Hotel and restaurant discounts
Free parking
Monthly bus pass
2-for-1 movie coupons
opportunities for career growth
Paid Time Off
Holiday pay
Annual Raises
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Retirement Plan
employee recognition programs
Unlimited referral bonuses

Job Description

Hilton Madison Monona Terrace, part of Marcus Hotels & Resorts, is a distinctive full-service hotel located in the vibrant city of Madison, Wisconsin. Situated a stone's throw from the Capitol and near the University of Wisconsin-Madison, this hotel serves as a cultural and community hub, offering guests an exceptional stay enriched by art, local culture, and attentive hospitality. With a focus on comfort, cleanliness, and superior service, Hilton Madison Monona Terrace prides itself on providing a welcoming environment for travelers from around the world and fostering a positive workspace for its employees. Marcus Hotels & Resorts, a division of The Marcus Corporation, is renowned for its 60 years of dedication to operational and service excellence. The company culture emphasizes “People Pleasing People,” reflecting a commitment not only to guests but also to associates through ongoing career growth and recognition programs.

The role of Housekeeper at Hilton Madison Monona Terrace is a full-time position that requires morning and weekend availability, reflecting the hotel's dedication to maintaining the highest cleanliness standards at all times. The role offers a competitive hourly wage of $18.00 and represents an excellent opportunity for individuals who enjoy working in a dynamic hospitality environment and take pride in creating a clean and comfortable setting for guests. Housekeepers directly impact guest satisfaction by ensuring that every room meets rigorous hygiene and comfort standards. This involves a variety of cleaning and maintenance tasks, from changing linens and dusting furniture to vacuuming and restocking supplies.

The ideal candidate will be detail-oriented, dependable, and possess a strong work ethic with a positive attitude toward enhancing the guest experience. The position requires physical stamina as housekeepers will be standing, walking, bending, and lifting throughout their shifts. While previous housekeeping or hospitality experience is preferred, it is not a strict requirement, making this role accessible to candidates eager to grow their skills within the esteemed Marcus Hotels & Resorts family.

As part of their commitment to employee satisfaction, Hilton Madison Monona Terrace provides numerous benefits designed to promote well-being, personal growth, and a sense of community. These include retention bonuses, healthy meals provided during each shift, discounts at Hilton and Marcus properties, free parking or a monthly bus pass, and unique entertainment perks like two-for-one movie coupons at Marcus Theatres. Additional benefits include paid time off, holiday pay, annual raises, comprehensive medical and dental insurance, life insurance, and retirement plans. Hilton Madison Monona Terrace also encourages career advancement opportunities within its portfolio of 15 U.S.-based properties, recognizing and rewarding employee contributions through various recognition programs and generous referral bonuses.

Overall, this housekeeper position is more than just a cleaning role; it is a chance to be part of a company known for its heartfelt hospitality and dedication to both guests and team members. With a strong team culture, excellent compensation, and a variety of benefits, Hilton Madison Monona Terrace offers a fulfilling career path for individuals passionate about creating memorable guest experiences.

Job Requirements

  • Ability to stand, walk, bend, kneel, and lift throughout your shift
  • Ability to lift and carry cleaning supplies and equipment
  • Flexibility to work various shifts, including weekends and holidays
  • Commitment to creating a warm, welcoming environment for all guests

Job Qualifications

  • Experience in housekeeping or hospitality preferred but not required
  • A positive attitude and a strong attention to detail
  • Ability to stand, walk, bend, kneel, and lift throughout your shift
  • Ability to lift and carry cleaning supplies and equipment
  • Commitment to creating a warm, welcoming environment for all guests
  • Flexibility to work various shifts, including weekends and holidays

Job Duties

  • Clean and prepare guest rooms efficiently and thoroughly within assigned time standards
  • Change bed linens, dust furniture, clean mirrors, and sanitize bathrooms and vanity areas
  • Vacuum carpets and maintain cleaning equipment daily
  • Restock housekeeping carts and closets with supplies as needed
  • Report any maintenance issues, safety concerns, or lost and found items to your supervisor
  • Follow all safety, key control, and uniform policies
  • Assist with deep cleaning projects and special assignments
  • Maintain a professional, courteous attitude while working in guest areas

Job Criteria

Experience

Entry Level (1-2 years)


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