Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.25 - $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
wellness programs
Job Description
The opportunity to work at JW Marriott, a distinguished brand within Marriott International's luxury portfolio, represents joining a team that is passionate about delivering exceptional hospitality experiences worldwide. JW Marriott is renowned for its presence in key gateway cities and unique resort locations, offering guests a blend of luxury, comfort, and personalized service. As part of Marriott International, one of the most recognized and respected hospitality companies globally, JW Marriott boasts a legacy that is deeply rooted in innovation, genuine care, and an unyielding commitment to excellence in the art of hospitality.
At JW Marriott, the culture emphasizes the well-being of associates as a key element of delivering superior guest service. The company believes that happy, supported, and empowered employees translate directly into memorable guest experiences. This philosophy is referred to as "The JW Treatment," where associates are encouraged to be their authentic selves while fostering an environment marked by camaraderie, diversity, and mutual respect. Employees at JW Marriott enjoy continuous opportunities for training, professional development, and recognition, nurturing their talents and advancing their careers in a luxury environment that also prioritizes holistic well-being.
The role of the Guest Environment Expert at JW Marriott is crucial to upholding the brand’s promise of "Wonderful Hospitality. Always." This position goes beyond standard housekeeping duties; it is about creating a welcoming, clean, and comfortable environment that enhances every aspect of the guest experience. Guest Environment Experts play an essential role in maintaining the appearance and cleanliness of guest rooms and public areas within the hotel. These professionals are trusted with a range of responsibilities that include fulfilling guest requests, replenishing supplies, cleaning, and ensuring that all spaces within the hotel contribute positively to the overall guest atmosphere.
Beyond routine tasks, Guest Environment Experts are empowered to take initiative and address what needs to be done to maintain the highest standards without direct supervision. This autonomous approach demonstrates the trust placed in the role and aids in fostering a seamless and enjoyable guest experience. The work requires physical endurance as it involves standing, walking, sitting for extended periods, and handling objects weighing up to 50 pounds. Attention to detail, professionalism in appearance and communication, adherence to safety protocols, and a dedication to upholding Marriott's quality standards are all vital components of the role.
JW Marriott is committed to fostering an inclusive workplace that understands and celebrates the diversity of its associates. As an equal opportunity employer, the company actively promotes an environment free from discrimination and encourages candidates from all backgrounds to apply. This position invites individuals who are motivated, service-oriented, and ready to be an integral part of a global hospitality leader that continually elevates the guest experience through dedicated associates.
At JW Marriott, the culture emphasizes the well-being of associates as a key element of delivering superior guest service. The company believes that happy, supported, and empowered employees translate directly into memorable guest experiences. This philosophy is referred to as "The JW Treatment," where associates are encouraged to be their authentic selves while fostering an environment marked by camaraderie, diversity, and mutual respect. Employees at JW Marriott enjoy continuous opportunities for training, professional development, and recognition, nurturing their talents and advancing their careers in a luxury environment that also prioritizes holistic well-being.
The role of the Guest Environment Expert at JW Marriott is crucial to upholding the brand’s promise of "Wonderful Hospitality. Always." This position goes beyond standard housekeeping duties; it is about creating a welcoming, clean, and comfortable environment that enhances every aspect of the guest experience. Guest Environment Experts play an essential role in maintaining the appearance and cleanliness of guest rooms and public areas within the hotel. These professionals are trusted with a range of responsibilities that include fulfilling guest requests, replenishing supplies, cleaning, and ensuring that all spaces within the hotel contribute positively to the overall guest atmosphere.
Beyond routine tasks, Guest Environment Experts are empowered to take initiative and address what needs to be done to maintain the highest standards without direct supervision. This autonomous approach demonstrates the trust placed in the role and aids in fostering a seamless and enjoyable guest experience. The work requires physical endurance as it involves standing, walking, sitting for extended periods, and handling objects weighing up to 50 pounds. Attention to detail, professionalism in appearance and communication, adherence to safety protocols, and a dedication to upholding Marriott's quality standards are all vital components of the role.
JW Marriott is committed to fostering an inclusive workplace that understands and celebrates the diversity of its associates. As an equal opportunity employer, the company actively promotes an environment free from discrimination and encourages candidates from all backgrounds to apply. This position invites individuals who are motivated, service-oriented, and ready to be an integral part of a global hospitality leader that continually elevates the guest experience through dedicated associates.
Job Requirements
- high school diploma or equivalent
- previous experience in housekeeping or related field preferred
- ability to perform physical tasks including lifting 50 pounds
- excellent interpersonal skills
- availability to work flexible shifts including weekends and holidays
- commitment to safety and quality standards
Job Qualifications
- high school diploma or equivalent
- previous housekeeping or hospitality experience preferred
- ability to stand, sit, or walk for extended periods
- ability to lift, carry, push, pull objects up to 50 pounds
- excellent communication skills
- strong attention to detail
Job Duties
- deliver guest requests
- stock carts
- clean rooms and public spaces
- maintain appearance and cleanliness of hotel
- follow safety protocols
- uphold quality standards
- maintain professional appearance and communications
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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