Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $18.50 - $19.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental
Vision
competitive pay
Employer Paid Life Insurance
PTO
401k with employer match
Career growth opportunities

Job Description

HomeTowne Studios by RedRoof is a leading extended stay hotel management company that has built a strong reputation for delivering quality accommodations and exceptional guest experiences. Operating across 20 different states, HomeTowne Studios is dedicated to providing top-tier extended stay hotel options that meet the needs of a variety of travelers, whether they are on business or leisure trips. The company continually invests in renovating and upgrading its properties, with significant renovations completed in 2018 and ongoing efforts to enhance both guest comfort and employee satisfaction. With a focus on both customer service and workplace excellence, HomeTowne Studios by RedRoof stands out as not only a great place for guests but also an employer of choice for individuals seeking to build their careers in the hospitality industry.

We are currently seeking a dedicated and motivated Housekeeper to join our team at HomeTowne Studios. This role offers a starting wage between $18.50 and $19 per hour, depending on experience, and is perfect for individuals who take pride in maintaining clean and welcoming environments. As a Housekeeper, you will play a crucial role in ensuring that our guests enjoy a comfortable and spotless stay by performing a variety of cleaning and maintenance tasks throughout the hotel. The position requires a keen attention to detail, a positive attitude, and the ability to work independently while collaborating effectively with front desk staff and other team members.

The Housekeeper will be responsible for cleaning guest rooms, bathrooms, and common areas using approved cleaning chemicals and following all applicable OSHA regulations and company standards. You will greet guests warmly, provide excellent customer service, and communicate any maintenance or room-related issues promptly. This role also involves maintaining confidentiality of guest information and adhering to hotel policies. Opportunities for cross-training in laundry, maintenance, and front desk functions may be available, offering valuable career growth prospects within the company.

Working at HomeTowne Studios means you will be part of an organization that truly values its employees by offering competitive pay, comprehensive health benefits including employee contributions with affordable rates, dental and vision insurance, employer-paid life insurance, paid time off, a 401K plan with employer match, and numerous career growth opportunities. We believe that where you work is just as important as the work you do, and we strive to create a supportive and rewarding environment for all our team members. Join us and become part of a company that not only leads the extended stay hotel industry but also prioritizes your professional development and well-being.

Job Requirements

  • Must maintain professional appearance in Hometown’s provided uniform
  • Must be able to work in non-climate controlled areas
  • Must be able to easily and frequently change from one task to another and work with minimal supervision
  • Basic English communication (verbal and written) skills required
  • 1 year preferred in hotel cleaning or similar experience
  • 1 year in previous customer service position

Job Qualifications

  • 1 year preferred in hotel cleaning or similar experience
  • 1 year in previous customer service position
  • Basic English communication (verbal and written) skills

Job Duties

  • Welcome guests with friendly greeting and smile while performing all guest related services
  • Remove and replace dirty linens and terry, change and make beds
  • Thoroughly clean bathrooms, sinks, fridge, floors etc
  • Use correct cleaning chemicals for designated surfaces/areas according to OSHA regulations and HomeTowne's requirements
  • Communicate with front desk about room information, maintenance cards, lost and found items and any discrepancies between stayovers and checkouts
  • Maintain confidentiality of guest information and pertinent hotel data
  • Perform self-room inspections and accepting feedback from room quality inspections performed by hotel management and trained team members
  • Cross train in laundry, maintenance and/or front desk job functions, if possible
  • Perform all other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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