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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $18.50 - $19.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental
Vision
competitive pay
Employer Paid Life Insurance
PTO
401k with employer match
Career growth opportunities
Job Description
HomeTowne Studios by RedRoof is a leading extended stay hotel management company that has built a strong reputation for delivering quality accommodations and exceptional guest experiences. Operating across 20 different states, HomeTowne Studios is dedicated to providing top-tier extended stay hotel options that meet the needs of a variety of travelers, whether they are on business or leisure trips. The company continually invests in renovating and upgrading its properties, with significant renovations completed in 2018 and ongoing efforts to enhance both guest comfort and employee satisfaction. With a focus on both customer service and workplace excellence, HomeTowne Studios by RedRoof... Show More
Job Requirements
- Must maintain professional appearance in Hometown’s provided uniform
- Must be able to work in non-climate controlled areas
- Must be able to easily and frequently change from one task to another and work with minimal supervision
- Basic English communication (verbal and written) skills required
- 1 year preferred in hotel cleaning or similar experience
- 1 year in previous customer service position
Job Qualifications
- 1 year preferred in hotel cleaning or similar experience
- 1 year in previous customer service position
- Basic English communication (verbal and written) skills
Job Duties
- Welcome guests with friendly greeting and smile while performing all guest related services
- Remove and replace dirty linens and terry, change and make beds
- Thoroughly clean bathrooms, sinks, fridge, floors etc
- Use correct cleaning chemicals for designated surfaces/areas according to OSHA regulations and HomeTowne's requirements
- Communicate with front desk about room information, maintenance cards, lost and found items and any discrepancies between stayovers and checkouts
- Maintain confidentiality of guest information and pertinent hotel data
- Perform self-room inspections and accepting feedback from room quality inspections performed by hotel management and trained team members
- Cross train in laundry, maintenance and/or front desk job functions, if possible
- Perform all other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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