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Job Overview

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Employment Type

Temporary
Full-time
Part-time
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Compensation

Hourly
Range $12.25 - $16.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k plan
Paid Time Off
Employee Referral Program
hotel discounts
performance-based bonuses
Career growth opportunities
supportive work environment

Job Description

Tru By Hilton Mooresville Lake Norman located at 117 Alcove Rd, Mooresville, NC 28117, is part of the prestigious Maya Hotels family, a recognized leader in the hospitality industry. Maya Hotels proudly manages a diverse portfolio of well-respected hotel brands including Holiday Inn Express, Candlewood Suites, avid Hotel, Tru, Hilton Garden Inn, Hampton Inn, and Aloft. With a commitment to excellence and a focus on delivering exceptional guest experiences, Maya Hotels creates a work environment that is both friendly and supportive. The company champions a culture of respect, diversity, and opportunity, ensuring every employee feels valued and empowered to grow... Show More

Job Requirements

  • High school diploma or equivalent
  • Ability to perform physical tasks including standing, walking, pushing, pulling, and lifting for extended periods
  • Ability to lift and carry up to 50lbs
  • Willingness to work various shifts, including weekends and holidays
  • Strong communication skills
  • Ability to maintain attention to detail
  • Capability to work independently and as part of a team

Job Qualifications

  • High school diploma or equivalent
  • Prior experience in housekeeping or similar role preferred but not required
  • Strong communication skills to interact professionally with guests and team members
  • Strong organizational skills for maintaining cleanliness standards
  • Ability to work various shifts including weekends and holidays
  • Demonstrated ability to work both independently and collaboratively
  • Knowledge of cleaning techniques and equipment use is a plus

Job Duties

  • Perform general cleaning tasks including vacuuming, sweeping, mopping, and dusting in hallways, stairwells, and public spaces
  • Empty trash receptacles and replace liners
  • Maintain cleanliness and organization of storage areas and housekeeping carts
  • Clean and maintain hotel amenities such as lobby areas, restrooms, and fitness centers
  • Ensure all cleaning supplies are stocked and report shortages to the supervisor
  • Assist housekeepers in preparing guest rooms, including making beds, replenishing linens, and ensuring rooms meet hotel standards
  • Collect dirty linens and deliver clean ones to the designated laundry area
  • Handle guest requests promptly and effectively to ensure guest satisfaction
  • Report maintenance or repair issues in guest rooms to the appropriate department
  • Respond to housekeeping team requests for supplies, linens, and equipment
  • Assist with the removal of trash, dirty linens, and debris from floors and hallways
  • Help maintain inventory of housekeeping supplies and inform the supervisor of shortages
  • Collaborate with the team to ensure efficient and timely completion of tasks
  • Follow hotel safety and security procedures to maintain a safe environment for guests and employees
  • Report any suspicious activities, safety hazards, or emergencies to the appropriate personnel
  • Follow proper procedures for handling lost and found items

Job Criteria

Experience

No experience required


Job Location

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