Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $12.75 - $15.25
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
employee wellness program

Job Description

Hyatt Place Fort Worth Historic Stockyards is a vibrant hotel located in the heart of the Historic Fort Worth Stockyards, an iconic area in Texas known for its rich Western heritage and cultural significance. This hotel uniquely combines modern comfort with the authentic charm and history of the Stockyards district, offering guests an immersive experience where contemporary hospitality meets Texas tradition. The establishment serves a diverse clientele, including business travelers, leisure guests, and those eager to explore the local area. The hotel's commitment to providing a welcoming and restful environment ensures that every guest has a memorable visit, supported by dedicated staff who prioritize thoughtful service, quality accommodations, and meaningful experiences.

Hyatt Place Fort Worth Historic Stockyards is part of the Hyatt Place brand, which aims to care for people so they can be their best. The brand is recognized for delivering attentive service and maintaining high standards of guest satisfaction. The hotel environment fosters a culture where team members feel valued and empowered, reflecting Hyatt’s core values of respect, integrity, humility, empathy, creativity, and fun. The company continuously emphasizes a professional atmosphere that upholds these values, ensuring that both guests and employees experience a culture of care and excellence.

The role of a Housekeeper at Hyatt Place Fort Worth Historic Stockyards is vital to the overall guest experience. The Housekeeper is responsible for maintaining the cleanliness, appearance, and safety of guest rooms and public areas throughout the hotel. This role requires meticulous attention to detail and a proactive approach to meeting guest needs, contributing significantly to the welcoming atmosphere of the hotel. Housekeepers work diligently to clean rooms, replenish amenities, handle housekeeping carts and supplies, and ensure all areas comply with hotel brand standards and safety protocols. In addition to physical cleaning tasks, the role involves anticipating guest requests and resolving any concerns promptly and professionally, thereby enhancing guest satisfaction.

The position is physically demanding and requires the ability to stand, walk, bend, kneel, and lift items for extended periods, sometimes over 8-hour shifts. Safety is paramount, and the Housekeeper must use cleaning chemicals, tools, and equipment according to OSHA and hotel guidelines. The job also includes responsibilities such as inspecting rooms for maintenance issues, managing lost and found items, and assisting other team members during peak periods. The Housekeeper plays a key role in supporting seamless hotel operations and maintaining the overall quality and comfort of the guest environment.

Employment at Hyatt Place Fort Worth Historic Stockyards is characterized by a supportive team-oriented environment where employees are encouraged to embody the company’s core values and uphold high standards. Flexibility in availability is required, including working evenings, weekends, and holidays. Previous housekeeping or hospitality experience is preferred, though not mandatory, and strong communication and guest service skills are essential. Hyatt Place FW is an Equal Opportunity Employer, committed to non-discrimination in all employment practices. The Housekeeper role is an excellent opportunity for individuals seeking to work in a dynamic hospitality setting known for its rich local culture and dedication to service excellence.

Job Requirements

  • Ability to stand, walk, bend, kneel, stoop, and move continuously for extended periods
  • Ability to lift, carry, push, or pull up to 25 lbs regularly and up to 50 lbs occasionally
  • Ability to perform repetitive tasks such as cleaning, lifting, and reaching
  • Ability to work in various environmental conditions including exposure to cleaning chemicals
  • Flexible availability including evenings, weekends, and holidays
  • Ability to work efficiently in a fast-paced, physically demanding environment
  • Strong attention to detail
  • Ability to follow instructions and safety guidelines
  • Basic communication and guest service skills

Job Qualifications

  • Flexible availability including evenings, weekends, and holidays
  • Ability to work efficiently in a fast-paced, physically demanding environment
  • Strong attention to detail and commitment to cleanliness and quality standards
  • Ability to follow instructions, safety guidelines, and operational procedures
  • Basic communication and guest service skills
  • Embody core values of respect, integrity, humility, empathy, creativity, and fun
  • Previous housekeeping or hospitality experience preferred
  • Familiarity with hotel cleaning standards and procedures
  • Experience working in a team-oriented environment

Job Duties

  • Maintain cleanliness and presentation of assigned guest rooms and public areas in accordance with hotel brand standards
  • Clean and reset guest rooms, including making beds, dusting, vacuuming, sanitizing bathrooms, and replenishing amenities
  • Ensure all spaces throughout the hotel contribute to a clean, comfortable, and welcoming guest environment
  • Anticipate guest needs, respond promptly to requests, and resolve concerns professionally to ensure guest satisfaction
  • Stock, organize, and maintain housekeeping carts, closets, and supply areas
  • Safely and properly use cleaning chemicals, tools, and equipment in accordance with OSHA and hotel guidelines
  • Inspect rooms and public areas for cleanliness, maintenance issues, and safety concerns
  • report deficiencies promptly
  • Transport linens, trash, and supplies to and from designated areas efficiently
  • Remove trash and debris from assigned areas and ensure proper disposal and recycling practices
  • Maintain cleanliness of hallways, elevators, stairwells, public restrooms, and other common areas as assigned
  • Identify and report lost and found items in accordance with hotel procedures
  • Ensure security of assigned keys and uphold guest privacy and confidentiality at all times
  • Communicate clearly and professionally with guests, team members, and leadership to support smooth operations
  • Support housekeeping team members and assist in other areas of the hotel during peak business demands
  • Adhere to all company policies, procedures, and quality standards, maintaining a professional appearance at all times
  • Identify and report maintenance issues, safety concerns, or suspicious activity to leadership in a timely manner
  • All other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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