
Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Hourly
Range $11.00 - $13.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
hotel discounts
weekly pay
Paid Time Off
Retirement Options
Referral bonuses
career advancement
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Residence Inn by Marriott Temple is part of MCR, the third-largest hotel owner-operator in the United States with a robust portfolio of 148 premium-branded hotels across 37 states and 106 cities. Founded in 2006, MCR has rapidly grown to operate hotels under nine Marriott brands, eight Hilton brands, and several independent hotels. The company is known for its innovative approach to hospitality, earning recognition such as Fast Company's 10 Most Innovative Travel Companies of 2020 and multiple Marriott Partnership Circle Awards. With more than 7,000 team members nationwide, MCR emphasizes a culture of excellence focused on guest satisfaction, cleanliness, teamwork, and quality consistency. Their properties, including Residence Inn by Marriott Temple, pride themselves on offering welcoming, spotless environments supported by a dedicated and well-trained staff.
The Housekeeper role at Residence Inn by Marriott Temple is critical in maintaining the high standards of cleanliness and guest satisfaction expected by MCR. The housekeeper is responsible for cleaning and preparing guest rooms, hallways, and public areas to ensure the hotel remains spotless and welcoming at all times. This position requires a thorough attention to detail and a positive attitude towards maintaining the hotel's aesthetic and hygiene standards. Housekeepers play a key role in guest relations by greeting guests warmly and assisting with their needs, thereby contributing to an outstanding guest experience.
This role focuses not only on the physical cleaning tasks but also on hospitality, teamwork, and product consistency. Housekeepers must be punctual, organized, and collaborate closely with team members to complete daily duties efficiently. They are expected to comply with company uniform standards and maintain personal grooming to reflect the hotel’s professional image. Housekeepers participate in regular briefings, keep accurate checklists, and communicate effectively during shift handovers. The job includes physical demands such as stooping, lifting, climbing, and extended periods of standing and walking, suitable for individuals comfortable with active work environments.
The Housekeeper at Residence Inn by Marriott Temple must be able to thrive in a fast-paced setting, handle stress with grace, and shift schedules including evenings, weekends, and holidays as needed by hotel demands. The company values a positive, can-do attitude and excellent communication skills, enabling the housekeeper to contribute to a positive workplace and customer experience. Training and support are provided to help housekeepers excel in their roles, allowing for personal and professional growth within MCR's expansive network of properties.
In return, MCR offers competitive benefits such as hotel discounts, weekly pay, paid time off, retirement options, and health, dental, and vision insurance for full-time team members after 30 days of employment. This opportunity is ideal for motivated individuals seeking a rewarding career in hospitality with a reputable and innovative company.
The Housekeeper role at Residence Inn by Marriott Temple is critical in maintaining the high standards of cleanliness and guest satisfaction expected by MCR. The housekeeper is responsible for cleaning and preparing guest rooms, hallways, and public areas to ensure the hotel remains spotless and welcoming at all times. This position requires a thorough attention to detail and a positive attitude towards maintaining the hotel's aesthetic and hygiene standards. Housekeepers play a key role in guest relations by greeting guests warmly and assisting with their needs, thereby contributing to an outstanding guest experience.
This role focuses not only on the physical cleaning tasks but also on hospitality, teamwork, and product consistency. Housekeepers must be punctual, organized, and collaborate closely with team members to complete daily duties efficiently. They are expected to comply with company uniform standards and maintain personal grooming to reflect the hotel’s professional image. Housekeepers participate in regular briefings, keep accurate checklists, and communicate effectively during shift handovers. The job includes physical demands such as stooping, lifting, climbing, and extended periods of standing and walking, suitable for individuals comfortable with active work environments.
The Housekeeper at Residence Inn by Marriott Temple must be able to thrive in a fast-paced setting, handle stress with grace, and shift schedules including evenings, weekends, and holidays as needed by hotel demands. The company values a positive, can-do attitude and excellent communication skills, enabling the housekeeper to contribute to a positive workplace and customer experience. Training and support are provided to help housekeepers excel in their roles, allowing for personal and professional growth within MCR's expansive network of properties.
In return, MCR offers competitive benefits such as hotel discounts, weekly pay, paid time off, retirement options, and health, dental, and vision insurance for full-time team members after 30 days of employment. This opportunity is ideal for motivated individuals seeking a rewarding career in hospitality with a reputable and innovative company.
Job Requirements
- Must be 18 years of age or older
- Experience in hospitality or service industry preferred
- Positive can-do attitude
- Ability to follow guidelines and procedures
- Ability to handle pace and pressure of fast-paced environments
- Effective listening and conflict resolution
- Strong communication skills
- Desire to serve and assist guests
- Availability to work varied schedules including evenings, weekends, and holidays
- Punctuality and reliability with clock-in and clock-out procedures
- Provide sufficient notice for absences
- Ability to perform physical tasks such as stooping, climbing, balancing, kneeling, crawling, standing, walking, repetitive motions, and lifting
Job Qualifications
- Experience in hospitality or related consumer-facing field preferred
- Positive attitude and willingness to learn
- Ability to follow established guidelines and procedures
- Effective listening and conflict resolution skills
- Clear verbal communication skills
- Desire to serve guests energetically
- Ability to work varied schedules including evenings, weekends, and holidays
- Must be at least 18 years of age
- Ability to work well under pressure
- Team-oriented with strong collaboration skills
Job Duties
- Greet guests happily upon arrival and throughout their stay with a smile
- Use guests' names whenever possible to ensure they feel welcomed
- Work together to contribute to great guest satisfaction scores
- Handle challenging guest situations with hospitality and urgency
- Maintain strong knowledge of hotel facilities and amenities
- Support all groups and events at the hotel
- Answer incoming calls using approved friendly greeting
- Keep all workspaces clean and well-organized
- Pitch in to clean guest rooms and public spaces as needed
- Greet every guest with a smile and by name while cleaning
- Complete all pre-cleaning duties including stocking room supplies and attending meetings
- Thoroughly clean and restock assigned guest rooms
- Perform additional cleaning projects in storage rooms, public spaces, and guest laundry as assigned
- Wear a clean, approved uniform and maintain personal grooming
- Communicate clearly, honestly, and professionally with team members
- Arrive and clock in/out on time for every shift
- Follow all safety guidelines and operational checklists accurately
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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