Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $29,415.24 - $37,246.25
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Benefits

competitive starting hourly pay
Quarterly bonuses up to $3200 per year based on hotel results
flexible scheduling
Paid Time Off
hotel discounts and free room nights
Medical, Dental, Vision, and Life Insurance
Company-matched 401(k) plan

Job Description

Drury Hotels is a renowned hospitality company headquartered in the United States, known for its exceptional service, comfortable accommodations, and family-friendly atmosphere. Established decades ago, Drury Hotels has grown into a widely respected brand with locations across the country, including the property at 6920 Northlake Mall Drive in Charlotte, North Carolina. The company prides itself on a culture that values employees as much as guests, fostering an inclusive and supportive workplace where every team member is encouraged to grow and succeed. Drury Hotels has garnered numerous awards, including being ranked among Newsweek's America's Greatest Workplaces in 2025 and recognized by... Show More

Job Requirements

  • no previous cleaning experience required
  • requires knowledge, skill, and mental ability equivalent to completion of two years of high school
  • ability to walk and stand throughout the shift
  • ability to push, vacuum, reach, stretch, and bend as part of daily duties
  • ability to lift 25 to 35 pounds intermittently during the workday

Job Qualifications

  • high school education or equivalent preferred
  • ability to follow verbal and written instructions
  • knowledge of cleaning procedures and supplies is beneficial
  • strong customer service skills
  • ability to work independently without direct supervision
  • positive attitude and problem-solving skills
  • dedication to excellent customer service

Job Duties

  • perform a variety of hotel cleaning services to maintain guest rooms according to established standards
  • visually inspect rooms to identify maintenance needs
  • assist guests by providing linens, towels, amenities, or information upon request
  • help with laundry and public area cleaning as required
  • deliver friendly and courteous service to ensure an exceptional guest experience
  • respond promptly and efficiently to guest requests, inquiries, and complaints with a positive attitude
  • maintain a positive and cooperative work environment with team members and guests

Job Location

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