Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $18.00 - $19.00
diamond

Benefits

hotel discounts
weekly pay
Paid Time Off
Retirement Options
Referral bonuses
Career advancement opportunities
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Hilton Garden Inn Denver South Park Meadows is part of MCR, the third-largest hotel owner-operator in the United States. Founded in 2006, MCR has offices in New York City, Dallas, Chicago, and Richmond, Virginia, and manages a portfolio valued at 5.0 billion dollars, with 148 premium-branded hotels containing over 22,000 guestrooms across 37 states and 106 cities. MCR operates more than 7,000 team members throughout the country and manages hotels under 9 Marriott brands, 8 Hilton brands, and several unflagged independent hotels. The company has been recognized for innovation and excellence with awards such as Fast Company's 10 Most Innovative... Show More

Job Requirements

  • Must be 18 years of age or older
  • Ability to work a varied schedule including evenings, nights, weekends, and holidays
  • Must arrive and clock in on time for every shift and follow clock-in/out protocols for breaks and shift end
  • Ability to provide sufficient notice when calling out for scheduled shifts
  • Able to work well in stressful, high-pressure situations
  • Physically capable of stooping, climbing, balancing, kneeling, crawling, standing for long periods, walking, repetitive motions of wrists and hands, and lifting housekeeping items such as linens and vacuums
  • Must be able to perform essential job functions satisfactorily

Job Qualifications

  • Experience in a hospitality, service, consumer-facing franchise or related field preferred
  • Positive attitude and willingness to learn
  • Ability to understand and follow established guidelines and procedures
  • Effective listening and conflict resolution skills
  • Strong communication skills to convey information clearly
  • Desire to serve guests with excellent hospitality
  • Must be 18 years of age or older

Job Duties

  • Greet guests happily upon arrival and throughout their stay with a smile
  • Use guests' names whenever possible to make them feel welcomed
  • Work together with the team to contribute to great guest satisfaction scores
  • Handle challenging guest situations with hospitality and urgency
  • Maintain strong knowledge of all hotel features and amenities
  • Support all groups and events at the hotel
  • Understand and use relevant technology for the role

Job Location

Loading...