Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Paid Time Off
Employee Discounts
retirement savings plan
Training and development opportunities
Job Description
The Westin Peachtree Plaza Atlanta is a renowned hotel located in the heart of Atlanta, Georgia, at 210 Peachtree St. NW. Known for its iconic presence in the city skyline and its dedication to providing exceptional hospitality services, this hotel operates under the larger Marriott International umbrella. Marriott International is a global leader in the hospitality industry, committed to delivering excellent guest experiences and fostering inclusive, supportive work environments for all associates. The Westin brand specifically focuses on wellness and rejuvenation, crafting spaces and experiences that allow guests to restore their well-being while traveling. This commitment extends not only to... Show More
Job Requirements
- No high school diploma or GED equivalent required
- no related work experience required
- no supervisory experience required
- ability to physically perform housekeeping tasks including lifting, pushing, pulling, bending, stooping, and standing for long periods
- ability to communicate clearly and professionally
- willingness to adhere to company safety and security policies
- ability to work full time
- flexibility to perform various housekeeping duties as assigned
Job Qualifications
- No high school diploma or GED equivalent required
- no related work experience required
- no supervisory experience required
- ability to follow company procedures and safety protocols
- ability to communicate clearly and professionally
- commitment to maintaining professional appearance
- willingness to support team goals and guest satisfaction
- physical ability to perform housekeeping duties including lifting, bending, and standing for extended periods
Job Duties
- Respond promptly to requests from guests and other departments
- fill cart with supplies and transport cart to assigned area
- enter guest rooms following procedures for gaining access and ensuring vacancy before entering
- replace guest amenities and supplies in rooms
- replace dirty linens and terry with clean items
- make beds and fold terry
- clean bathrooms
- remove trash, dirty linen, and room service items
- check that all appliances are present in the room and in working order
- straighten desk items, furniture, and appliances
- dust, polish, and remove marks from walls and furnishings
- vacuum carpets and perform floor care duties in guest rooms and hallway
- follow all company and safety and security policies and procedures
- report any maintenance problems, safety hazards, accidents, or injuries
- complete safety training and certifications
- properly store flammable materials
- ensure uniform and personal appearance are clean and professional
- maintain confidentiality of proprietary information
- welcome and acknowledge all guests according to company standards
- anticipate and address guest service needs
- assist individuals with disabilities
- thank guests with genuine appreciation
- speak with others using clear and professional language
- support team to reach common goals
- ensure adherence to quality expectations and standards
- move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance
- push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces
- reach overhead and below the knees, including bending, twisting, pulling, and stooping
- stand, sit, kneel, or walk for an extended period across an entire work shift
- grasp, turn, and manipulate objects requiring fine motor skills and hand-eye coordination
- perform other reasonable job duties as requested by supervisors
Job Location
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