Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $10.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
sick days
Paid holidays
401k
short term disability
long term disability
Free Employee Meals
free employee parking
Discounts at all IHG branded hotels around the world
Job Description
Crowne Plaza Milwaukee Airport is a well-established hotel that offers a comfortable and welcoming environment for travelers and guests visiting the Milwaukee area. Part of the renowned InterContinental Hotels Group (IHG) brand, Crowne Plaza Milwaukee Airport is known for its commitment to exceptional service, quality accommodations, and a variety of amenities designed to enhance the guest experience. The hotel’s prime location near Milwaukee's airport makes it a convenient choice for business travelers, tourists, and families alike, ensuring easy access to transportation and local attractions. The team at Crowne Plaza Milwaukee Airport takes pride in maintaining a clean, safe, and inviting... Show More
Job Requirements
- High school diploma or equivalent preferred
- Prior housekeeping experience a plus but not required
- Ability to work alone without direct supervision
- Demonstrate a high degree of drive and determination
- Ability to keep the work area clean and tidy at all times
- Properly handle and report associate and guest accidents
- Maintain complete knowledge of and comply with all departmental policies, service procedures, standards
- Ability to work flexible schedules including weekends and holidays
- Willingness to assist with duties in other departments as assigned by management
Job Qualifications
- Prior housekeeping experience a plus but not required
- Ability to work alone without direct supervision
- Demonstrate a high degree of drive and determination
- Ability to keep the work area clean and tidy at all times
- Properly handle and report associate and guest accidents
- Maintain complete knowledge of and comply with all departmental policies, service procedures, standards
- Assist with responsibilities and duties in other departments as assigned by management
- Flexibility to work varying schedules including weekends and holidays
Job Duties
- Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash or rubbish, etc.
- Wear safety protection equipment as provided in line with department regulations and any local legislative requirements
- Handle and store chemicals in line with hotel regulations and any local legislative requirements
- Greet and acknowledge guests
- Notify supervisor when service is complete so rooms may be sold or occupied
- report any room unable to be serviced to supervisor according to established procedures
- Report to supervisor needed repairs or unsafe conditions
- Follow established safety procedures at all times
- immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty
- Respond to guest complaints, special requests and take action to ensure guest satisfaction
- Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping
- Report, turn in, and or log all lost and found items according to established procedures
- Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
- May regularly assist with deep cleaning projects
- May have turndown duties
- May assist with other duties as assigned
Job Location
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