Job Overview
Compensation
Type:
Hourly
Rate:
Range $20.00 - $22.00
Benefits
Rental discount of 50%
Onsite Associate Bonus Program including quarterly bonuses up to $2,000 per year
11 paid holidays per year including floating holidays
Up to 16 hours of volunteer time off
Minimum of 120 hours (3 weeks) of paid time off accrual starting immediately for new hires
Griffis Residential 401K Retirement Savings Plan with company match up to 4%
Medical insurance program options
Dental Insurance
Vision Insurance
Flexible Spending Accounts and Health Savings Accounts
Company paid Basic Life/AD&D insurance
Voluntary Life/AD&D insurance for Associate, spouse, and children
Company paid short and long term disability program
Group accident insurance, critical illness insurance, hospital care plan
Employee assistance program (EAP)
Paid New Parent Leave up to 6 weeks for primary caregivers
Generous tuition reimbursement up to $5,250 per year
Associate Referral Award Program of $1,000
PTO Donation Program
PTO Exchange for Student Loan Repayment Program
Wellness Program including reimbursement for fitness and mindfulness memberships
Associate discount program for travel, hotels, cell phones, pet insurance, and everyday items
associate recognition programs
Job Description
Griffis Residential is a leading company dedicated to creating exceptional living experiences for residents through a portfolio of luxury apartment homes across the United States. Renowned for their commitment to providing unmatched comfort and convenience, Griffis Residential prides itself on fostering strong community connections and delivering superior customer service. Their focus extends beyond housing to crafting vibrant, welcoming environments where residents feel at home and supported. With a reputation built on quality and care, Griffis Residential continues to expand and innovate in the multifamily housing industry, making them a premier choice for both residents and employees alike.
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Job Requirements
- High school degree or equivalent
- Minimum of one year of experience in multi-family housing, hospitality, or similar industry preferred
- Ability to assess and fulfill community and apartment cleaning needs with attention to detail
- Proficiency in English
- Commitment to valuing diversity and fostering an inclusive work environment
- Strong communication skills
- Ability to deliver exceptional customer service
Job Qualifications
- High school degree or equivalent
- Minimum of one year of experience in multi-family housing, hospitality, or related industry preferred
- Ability to assess and fulfill community and apartment cleaning needs with attention to detail
- Proficiency in English, bilingual in Spanish is a plus
- Commitment to valuing diversity and fostering an inclusive work environment
- Strong communication skills and a passion for delivering exceptional customer service
Job Duties
- Complete daily tasks assigned by the Community and Service Managers to ensure efficient operations
- Follow product safety labels, community policies, and procedure manuals to maintain a safe and comfortable environment
- Deliver exceptional customer service by interacting with residents, clients, and associates in a friendly manner
- Demonstrate problem-solving skills and adhere to standardized procedures in various cleaning situations
- Maintain cleanliness in all common areas including clubhouse, fitness center, business center, and leasing office
- Follow make-ready cleaning processes and standards to prepare apartments for new residents
- Conduct touch-ups in apartments that have been ready for more than one week to keep them fresh and inviting
- Communicate any community problems and maintenance issues promptly to the Service Manager
Job Location
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