Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $24.57 - $32.76
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Benefits

Health care benefits
Retirement benefits
Earned Paid Time Off and/or Sick Leave
Life insurance
Disability Coverage
Other Life and Work Wellness Benefits

Job Description

The Palace Hotel a Luxury Collection Hotel San Francisco, located at 2 New Montgomery Street in the heart of San Francisco, California, is a distinguished member of Marriott International's prestigious Luxury Collection Hotels & Resorts portfolio. As a landmark luxury hotel with a rich history and over a century of experience, the Palace Hotel embodies a unique blend of timeless elegance and modern sophistication. Known for its iconic architecture and commitment to delivering authentic, memorable guest experiences, the Palace Hotel stands as a premier destination for travelers seeking comfort, culture, and exceptional service in a vibrant urban setting.

Marriott Int... Show More

Job Requirements

  • Ability to respond promptly to guest and departmental requests
  • Physical stamina to lift and carry objects weighing up to 25 pounds unaided
  • Ability to push and pull loaded cleaning carts over uneven surfaces
  • Capacity to bend, stoop, reach overhead, and perform repetitive motions
  • Willingness to stand, sit, kneel, or walk for long periods during shifts
  • Adherence to company safety and security policies
  • Maintain a clean and professional personal appearance
  • Respect guest privacy and confidentiality
  • Flexibility to perform additional duties as assigned

Job Qualifications

  • No high school diploma or GED equivalent required
  • No related work experience required
  • No supervisory experience required
  • Ability to follow established procedures and standards
  • Strong interpersonal and communication skills
  • Ability to work effectively in a team environment
  • Commitment to maintaining a clean and safe workspace
  • Basic physical ability to perform housekeeping tasks

Job Duties

  • Respond promptly to requests from guests and other departments
  • Fill cart with supplies and transport cart to assigned area
  • Enter guest rooms following procedures for gaining access and ensuring vacancy before entering
  • Replace guest amenities and supplies in rooms
  • Replace dirty linens and terry with clean items
  • Make beds and fold terry
  • Clean bathrooms
  • Remove trash, dirty linen, and room service items
  • Check that all appliances are present in the room and in working order
  • Straighten desk items, furniture, and appliances
  • Dust, polish, and remove marks from walls and furnishings
  • Vacuum carpets and perform floor care duties in guest rooms and hallways
  • Follow all company and safety and security policies and procedures
  • Report any maintenance problems, safety hazards, accidents, or injuries
  • Complete safety training and certifications
  • Properly store flammable materials
  • Ensure uniform and personal appearance are clean and professional
  • Maintain confidentiality of proprietary information
  • Welcome and acknowledge all guests according to company standards
  • Anticipate and address guests' service needs
  • Assist individuals with disabilities
  • Speak with others using clear and professional language
  • Support team to reach common goals
  • Ensure adherence to quality expectations and standards
  • Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and more than 25 pounds with assistance
  • Push and pull a loaded housekeeping cart and other equipment over sloping and uneven surfaces
  • Reach overhead and below the knees including bending, twisting, pulling, and stooping
  • Stand, sit, kneel, or walk for extended periods across an entire work shift
  • Grasp, turn, and manipulate objects requiring fine motor skills and hand-eye coordination
  • Perform other reasonable job duties as requested by supervisors

Job Location

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