Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $13.50 - $16.25
Work Schedule
Standard Hours
Benefits
Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Training and development opportunities
Job Description
Pyramid Global Hospitality is an esteemed hospitality company dedicated to putting people first. This company values its employees highly and strives to create a supportive, inclusive, and diverse work environment that promotes growth, development, and overall wellbeing. With a presence spanning over 230 properties worldwide, Pyramid Global Hospitality is known for its commitment to fostering a collaborative and supportive workplace culture that helps employees thrive. Beyond just employment, the company offers comprehensive benefits, including health insurance, retirement plans, paid time off, and some unique perks such as on-site wellness programs, local discounts, and special employee rates on hotel stays. Moreover, Pyramid Global Hospitality focuses heavily on employee development, offering ongoing training and career advancement opportunities to help build valuable skills and knowledge within the hospitality industry.
One of the company’s premier properties is located in Beachwood, Ohio, in the form of the Cleveland Marriott East. This hotel provides easy access to University Hospital's Ahuja Medical Center, Tri-C East's campus, MGM Casino, ThistleDown Racino, the Rock & Roll Hall of Fame, and some of the best shopping and dining spots at Pinecrest. The hotel boasts 298 guest rooms and offers a variety of amenities including 13,000 square feet of event space, a luxury M Club, a restaurant, and a bar. The team at Cleveland Marriott East has earned prestigious accolades such as the TripAdvisor Certificate of Excellence, highlighting the establishment's exceptional standards in hospitality. This property is looking to continue its momentum by recruiting the best talent in the hospitality business.
The position available is within the housekeeping team, a critical function of the hotel that significantly influences guests' overall experience and satisfaction. Housekeepers at this location play a vital role in maintaining the cleanliness and sanitation of guest rooms and public areas, ensuring guests have a comfortable, safe, and welcoming environment during their stay. This position calls for individuals who are diligent, detail-oriented, and take pride in creating memorable guest experiences through their work. The housekeeping team works cooperatively to achieve the hospitality standards the hotel is known for, effectively making the “Heart of the House” a critical hub that supports guest relaxation and positive reviews.
Housekeepers at Cleveland Marriott East will engage with guests, maintain stocked and orderly carts, use equipment and supplies properly, and adhere strictly to safety and sanitation guidelines. They will also be responsible for inspecting linens, reporting hazards, respecting guests' property, and cooperating with supervisors to ensure high standards. This role requires a consistent, punctual presence and a courteous and helpful attitude toward both guests and team members.
Ideal candidates for this role are expected to have housekeeping experience, good time management skills, the physical ability to perform the tasks required, and effective communication skills. The company emphasizes the importance of personal integrity, neatness, and professionalism. Pyramid Global Hospitality supports career growth, and experienced housekeepers can progress to supervisory or management positions such as housekeeping supervisor, manager, or executive housekeeper.
At Pyramid Global Hospitality, compensation packages are competitive and individualized, based on an array of factors including skills, experience, certifications, and the specific job location. The company is an equal opportunity employer and embraces diversity, ensuring an inclusive environment for all staff members. For anyone looking to launch or grow their career in the hospitality industry within a leading company that truly values its people, this opportunity at Cleveland Marriott East offers a rewarding path to success and personal achievement.
One of the company’s premier properties is located in Beachwood, Ohio, in the form of the Cleveland Marriott East. This hotel provides easy access to University Hospital's Ahuja Medical Center, Tri-C East's campus, MGM Casino, ThistleDown Racino, the Rock & Roll Hall of Fame, and some of the best shopping and dining spots at Pinecrest. The hotel boasts 298 guest rooms and offers a variety of amenities including 13,000 square feet of event space, a luxury M Club, a restaurant, and a bar. The team at Cleveland Marriott East has earned prestigious accolades such as the TripAdvisor Certificate of Excellence, highlighting the establishment's exceptional standards in hospitality. This property is looking to continue its momentum by recruiting the best talent in the hospitality business.
The position available is within the housekeeping team, a critical function of the hotel that significantly influences guests' overall experience and satisfaction. Housekeepers at this location play a vital role in maintaining the cleanliness and sanitation of guest rooms and public areas, ensuring guests have a comfortable, safe, and welcoming environment during their stay. This position calls for individuals who are diligent, detail-oriented, and take pride in creating memorable guest experiences through their work. The housekeeping team works cooperatively to achieve the hospitality standards the hotel is known for, effectively making the “Heart of the House” a critical hub that supports guest relaxation and positive reviews.
Housekeepers at Cleveland Marriott East will engage with guests, maintain stocked and orderly carts, use equipment and supplies properly, and adhere strictly to safety and sanitation guidelines. They will also be responsible for inspecting linens, reporting hazards, respecting guests' property, and cooperating with supervisors to ensure high standards. This role requires a consistent, punctual presence and a courteous and helpful attitude toward both guests and team members.
Ideal candidates for this role are expected to have housekeeping experience, good time management skills, the physical ability to perform the tasks required, and effective communication skills. The company emphasizes the importance of personal integrity, neatness, and professionalism. Pyramid Global Hospitality supports career growth, and experienced housekeepers can progress to supervisory or management positions such as housekeeping supervisor, manager, or executive housekeeper.
At Pyramid Global Hospitality, compensation packages are competitive and individualized, based on an array of factors including skills, experience, certifications, and the specific job location. The company is an equal opportunity employer and embraces diversity, ensuring an inclusive environment for all staff members. For anyone looking to launch or grow their career in the hospitality industry within a leading company that truly values its people, this opportunity at Cleveland Marriott East offers a rewarding path to success and personal achievement.
Job Requirements
- High school diploma or equivalent preferred
- Previous housekeeping or cleaning experience preferred
- Ability to stand and walk for extended periods
- Physical ability to lift and carry heavy items
- Ability to follow safety procedures
- Strong communication skills
- Ability to work flexible schedules including weekends and holidays
Job Qualifications
- Housekeeping experience desirable
- Neat, pleasant personality
- Time management skills
- Ability to work on feet for an extended period
- Ability to communicate effectively
- Ability to read room numbers, dates, and basic instructions
- Ability to move, traverse, position self to reach corners on floors and high places
- Observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces
- Operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters
- Lift, carry and position loads of at least 25lbs
Job Duties
- Engage with guests to ensure their stay is going well
- Work as a team to accomplish the goal of resort/hotel cleanliness
- Keep work cart orderly and properly stocked
- Proper utilization of equipment supplies and guest amenities
- Thorough cleanliness and sanitation of assigned guest areas
- Daily changing and inspection of linens and towels, following the standards set forth in the Green Program
- Practice safety standards and be aware of safety hazards and properly reporting as found
- Respect for guests' property should always be exercised
- Responsible care of equipment
- Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms
- Remain alert, courteous, and helpful to the guests and co-workers always
- Perform other related duties as requested by Floor Supervisor
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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