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Household Service Manager / Chief Stew-Level Professional
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $60.00 - $65.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Annual discretionary bonus
401(k) with match
Paid Time Off
Paid holidays
Job Description
Our client is a prestigious private residence located in Palm Beach, Florida, renowned for its commitment to excellence and luxurious lifestyle. This high-end household reflects a standard of elegance and impeccable taste, offering an environment where premium service and impeccable management are paramount. The residence operates year-round, ensuring a dynamic and engaging work atmosphere for a hospitality professional dedicated to maintaining the highest standards of residential service. With a focus on exclusivity and refined living, this estate represents one of the most sought-after environments for experienced household staff who thrive in prestigious private settings.
The role of Household Servi... Show More
The role of Household Servi... Show More
Job Requirements
- Education to high school diploma or equivalent
- minimum of 5 years experience in luxury household management or equivalent luxury service roles
- ability to use technology for inventory and administrative management
- strong communication skills in English
- flexibility to work a Saturday to Wednesday schedule with ability to adjust for principals' travel and events
- ability to maintain confidentiality and professionalism
- physical ability to perform light housekeeping and service duties
- valid work authorization in the United States
Job Qualifications
- Prior verifiable experience in a luxury service environment such as a yacht (Chief Stew or Purser), five-star hotel/resort, private estate, fine dining restaurant, or airline service leadership
- strong administrative and tech skills, able to manage apps, spreadsheets, and digital inventory tools with ease
- excellent leadership abilities, with a collaborative “team-first” mindset and the ability to set high standards while remaining hands-on
- exceptional attention to detail, situational awareness, and organizational skills
- professional, polished appearance and an unflappable, service-oriented demeanor
- strong English communication skills
- ability to maintain absolute confidentiality and discretion
- prior cocktail, wine, and beverage service a big plus
Job Duties
- Lead and support the household team, promoting professionalism, strong communication, and consistent five-star service
- report to the Director of Residences
- manage household inventories including wine, pantry, linens, and supplies and maintain digital logs via spreadsheets or apps
- provide elevated table service for daily meals, guests, and events
- ensure household readiness each day, completing light housekeeping in service areas as needed and supporting the cleaning team with oversight and quality control
- assist with wardrobe management, packing, unpacking, and organization during family travel or seasonal transitions
- conduct walkthroughs to maintain a consistent standard of order, cleanliness, and attention to detail throughout the home
- collaborate closely with the Director of Residences, providing administrative support, scheduling follow-ups, and communicating clearly with the broader team
- participate in event execution, from setup through service and breakdown
- maintain discretion and professionalism in a dynamic household environment
- prepare and serve cocktails and wine, training available
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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