Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee assistance program
Job Description
Baywood Hotels is a reputable hospitality company known for providing exceptional service and comfort to its guests. Specializing in offering quality accommodations and hospitality services, Baywood Hotels maintains a professional and welcoming environment for guests and employees alike. The company operates multiple properties with a commitment to cleanliness, safety, and guest satisfaction, continuously striving to exceed expectations through a guest-centric approach called 'It's My Pleasure' service philosophy. Employment at Baywood Hotels entails joining a team that values professionalism, teamwork, and attention to detail, making it a distinguished name in the hospitality industry.
This position encompasses two vital roles within the hotel: Housekeeping Attendant and Shuttle Driver, each contributing uniquely to the guest experience and overall hotel operations. The Housekeeping Attendant is responsible for maintaining cleanliness and order throughout the hotel, including public areas, guest rooms, and exterior surroundings. Duties include routine cleaning, servicing of areas, restocking supplies, handling soiled linens, and assisting with deep cleaning. The role demands physical labor such as walking, standing, lifting, bending, and the operation of cleaning equipment, ensuring all premises meet the company's high standards for cleanliness and hygiene.
Alongside housekeeping duties, the Shuttle Driver role involves safely transporting registered guests and approved passengers to designated locations. The driver ensures vehicle safety and cleanliness through regular inspections, operates the shuttle while adhering to traffic laws and company policies, and provides courteous assistance to guests, including offering water and helping with luggage. Both roles require consistent modeling of the 'Baywood Ambassador' behavior, emphasizing professionalism, warm greetings, active listening, teamwork, and safety awareness.
Candidates for these roles should possess physical stamina, strong communication, and interpersonal skills, along with an ability to follow schedules and work independently or as part of a team. Educational preferences include some high school education for Housekeeping Attendant and a high school diploma for Shuttle Driver. Additionally, shuttle drivers must hold and maintain a valid Motor Vehicle Operator's License. Experience in housekeeping or van driving is preferred to ensure quick adaptation and proficient performance.
Working at Baywood Hotels offers an opportunity to be part of a dynamic hospitality team focused on outstanding guest service, maintaining a safe and clean environment, and supporting interdepartmental cooperation. This comprehensive role not only enhances guest satisfaction but also fosters personal and professional growth within the hospitality sector.
This position encompasses two vital roles within the hotel: Housekeeping Attendant and Shuttle Driver, each contributing uniquely to the guest experience and overall hotel operations. The Housekeeping Attendant is responsible for maintaining cleanliness and order throughout the hotel, including public areas, guest rooms, and exterior surroundings. Duties include routine cleaning, servicing of areas, restocking supplies, handling soiled linens, and assisting with deep cleaning. The role demands physical labor such as walking, standing, lifting, bending, and the operation of cleaning equipment, ensuring all premises meet the company's high standards for cleanliness and hygiene.
Alongside housekeeping duties, the Shuttle Driver role involves safely transporting registered guests and approved passengers to designated locations. The driver ensures vehicle safety and cleanliness through regular inspections, operates the shuttle while adhering to traffic laws and company policies, and provides courteous assistance to guests, including offering water and helping with luggage. Both roles require consistent modeling of the 'Baywood Ambassador' behavior, emphasizing professionalism, warm greetings, active listening, teamwork, and safety awareness.
Candidates for these roles should possess physical stamina, strong communication, and interpersonal skills, along with an ability to follow schedules and work independently or as part of a team. Educational preferences include some high school education for Housekeeping Attendant and a high school diploma for Shuttle Driver. Additionally, shuttle drivers must hold and maintain a valid Motor Vehicle Operator's License. Experience in housekeeping or van driving is preferred to ensure quick adaptation and proficient performance.
Working at Baywood Hotels offers an opportunity to be part of a dynamic hospitality team focused on outstanding guest service, maintaining a safe and clean environment, and supporting interdepartmental cooperation. This comprehensive role not only enhances guest satisfaction but also fosters personal and professional growth within the hospitality sector.
Job Requirements
- some high school education preferred
- ability to read and understand chemical labels and safety data sheets
- ability to complete housekeeping forms and communicate problems
- ability to positively communicate with guests and co-workers
- ability to work within scheduling guidelines
- ability to work with minimal or no supervision
- ability to perform physical labor
- must possess and maintain a valid motor vehicle operator's license for shuttle driver
- 2 years van driver experience preferred
- ability to multi-task
- ability to communicate effectively both written and oral
- ability to work required shifts
- must be physically able to perform duties including lifting up to 50 lbs and standing/walking for extended periods
- must follow safety procedures and wear protective gear as required
Job Qualifications
- some high school education preferred for housekeeping attendant
- high school diploma preferred for shuttle driver
- ability to read and understand chemical labels and safety data sheets
- ability to complete housekeeping forms and communicate problems
- ability to positively communicate with guests and co-workers
- ability to work within scheduling guidelines
- ability to work with minimal or no supervision
- ability to perform physical labor
- must possess and maintain a motor vehicle operator's license in good standing for shuttle driver
- 2 years van driver experience preferred
- ability to multi-task
- ability to communicate effectively both written and oral
- ability to learn and adhere to brand and company standards
- ability to take responsible course of action
- ability to understand interdepartmental relationships and hotel operations
- ability to safely operate a passenger van
- excellent public relations skills and ability to handle guest complaints
Job Duties
- clean drink and vending machines and all surrounding areas
- empty all trash receptacles and ashtrays in corridors and public areas
- clean all outside area walkways
- sweep stairways and landings
- clean railings and wash all exit doors
- clean public restrooms
- wash windows as per schedule
- clean elevators, tracks, chrome, and stainless steel at each landing
- spot-clean walls and doors
- remove cobwebs
- clean fire extinguisher areas
- wipe baseboards, railings, telephones, walls, vending areas, exit doors
- collect soiled linen from room attendant carts and deliver to assigned area
- vacuum all inside corridors and shampoo carpets
- assist in keeping all storage areas and linen rooms clean
- assist housekeeper in checking supplies and placing supplies neatly on shelves
- assist in making beds and cleaning rooms as instructed
- deliver room service and pick up trays when needed
- deliver cribs and rollaway beds to guest rooms
- patrol pool area, clean tables, empty garbage, remove used towels, clean workout facilities
- report to housekeeper any necessary information
- remove dirty linen
- inspect exterior of building including parking lot for trash and empty receptacles
- inspect marketing collateral and replace expired items
- clean and disinfect lobby bathrooms
- clean mirrors, windows, vent covers, glass doors
- report items needing repair or additional cleaning
- restock housekeeping cart
- vacuum hallways
- turn in lost and found articles immediately
- operate light vacuum cleaner
- assist with deep cleaning including moving furniture and shampooing carpets
- assist engineer with team lifting
- additional duties as assigned
- safely transport passengers to designated drop off and pick up points
- check hands free device for connectivity before shift
- perform vehicle safety inspection prior to transporting passengers
- monitor interior of van for cleanliness and perform light cleaning
- maintain a safe vehicle and alert management of concerns
- maintain service records and complete mileage log book
- monitor gas tank level and replenish
- comply with laws and regulations for operating vehicle
- warmly greet passengers
- ensure passengers complete passenger log
- offer water during warm months
- assist passengers with luggage
- analyze pick-up and drop-off schedules for efficiency
- support other departments during downtime
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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