House Person

Burbank, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Exact $21.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Paid holidays

Career development opportunities

Job Description

Hotel Burbank is a vibrant lifestyle hotel located at 150 E Angeleno Ave, Burbank, CA 91502, conveniently positioned in the heart of Southern California's entertainment and cultural scene. Managed by Oh So Original, Hotel Burbank features 484 guest rooms and offers a distinctive blend of modern conveniences and authentic Los Angeles charm. The hotel serves as a prime destination for travelers and locals alike who seek a unique mix of relaxation, adventure, and cultural immersion. With its close proximity to iconic landmarks such as Dodgers Stadium, Griffith Observatory, and Universal Studios, Hotel Burbank provides guests with unparalleled access to some of the best attractions in Los Angeles. The establishment prides itself on fostering a welcoming atmosphere that encourages creativity, innovation, and community connection, making it not just a place to stay but a hub for fresh ideas and exciting new beginnings.

The role available at Hotel Burbank is that of a Houseperson, a vital member of the housekeeping team responsible for supporting Room Attendants in maintaining immaculate guest rooms and public areas. This full-time position offers a competitive hourly wage of $21.00 and requires an energetic, reliable individual who can handle the physical demands of the job while delivering exceptional guest service. The Houseperson assists with heavy lifting tasks like moving mattresses and linens, ensures the timely delivery of fresh linens and supplies to room attendants, and maintains the cleanliness and organization of floor closets and vending areas. Additionally, this role involves responding promptly to guest requests, performing general cleaning duties in public restrooms and other assigned common areas, and supporting teamwork through daily communication and collaboration with other hotel departments.

Hotel Burbank sees the Houseperson not only as a worker maintaining cleanliness but as an ambassador who contributes directly to guest satisfaction. The ideal candidate is someone who practices OSHA safety standards, is proactive in identifying maintenance needs, and is committed to minimizing waste and conserving supplies within the housekeeping department. As the hotel embraces a culture of inclusivity and innovation, the Houseperson contributes significantly to this environment by ensuring that guests experience a seamless and welcoming stay. With opportunities to assist in deep cleaning projects, event setups, and guest interaction, this role offers variety and the potential for growth within the hospitality industry at a renowned Los Angeles establishment.

Job Requirements

Basic written and verbal communication skills
may be required to work nights, weekends, and/or holidays

Job Qualifications

Basic written and verbal communication skills
high school diploma preferred
some housekeeping experience in a hotel environment preferred
bilingual (English/Spanish) preferred

Job Duties

Practice OSHA (Occupational Safety and Health Administration) standards and comply with all company safety policies and procedures
assist Room Attendants with heavy items such as mattresses and linens (i.e. stripping linens from mattresses)
remove all dirty linens from assigned Room Attendants’ carts and closet to transport to laundry area throughout the day
deliver fresh linens and other cart supplies to Room Attendants throughout the day
maintain cleanliness and organization of floor closets and vending areas: remove the trash, wipe down shelves/counters
sweep and wax the floor
remove non-floor closet items and store in appropriate areas
respond to guests’ requests such as the delivery of housekeeping supplies (i.e. linens, cots, etc.) in a timely and efficient manner
clean other areas such as public restrooms, fixtures, vending areas, storage areas and other public areas for assigned floors
report to supervisor needed repairs or unsafe conditions
respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction
monitor and control supplies and amenities, and minimize waste within all areas of housekeeping
promote teamwork and quality service through daily communication and coordination with other departments
may collect newspaper and other items for recycling
may regularly assist with deep cleaning projects and/or meeting setups and takedowns as needed
perform other duties as assigned