House Person

The House Person position is a vital support role within the hotel industry, designed to maintain cleanliness and order throughout the hotel premises to ensure a welcoming and safe environment for guests and staff. This role is typically found in hotels committed to high standards of hospitality and cleanliness, reflecting the brand’s dedication to guest satisfaction. The Hotel, which prides itself on a strong foundation rooted in its Guiding Principles—Associate Engagement, Presentation of Hotels, Driving Guest Loyalty, Ensuring Financial Success, and Community and Global Focus—is committed to providing an exceptional guest experience through genuine hospitality and an unwavering commitment to service excellence.

As a House Person, you will play a crucial part in the daily operations of the hotel by maintaining the cleanliness of public spaces, meeting rooms, fitness centers, restrooms, exterior parking areas, and sidewalks. This position requires a high level of attention to detail and a proactive approach to identifying and addressing maintenance needs. The House Person works alongside other hotel departments and contributes to a cooperative and harmonious working environment. This is a physically demanding role that involves activities such as mopping, vacuuming, dusting, trash removal, snow removal, and assisting with the delivery of supplies, luggage, cribs, and rollaway beds to guest rooms. The job also involves safety procedures such as the proper use of chemicals and setting up safety signs.

This role requires open availability, including weekends and holidays, to ensure continuous hotel operations. The House Person must be able to communicate effectively with both guests and team members, projecting a positive image of the hotel at all times. The company offers competitive pay along with bonus opportunities, comprehensive training and development programs, and a clear path for career advancement. Benefits also include medical, dental, and vision insurance, 401k with match, paid time off, holiday pay, free parking, and hotel discounts. This position is ideal for individuals who take pride in maintaining high standards of cleanliness and enjoy contributing to team success while engaging directly with a diverse range of guests and associates.