Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $17.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
flexible scheduling
Job Description
Pyramid Global Hospitality is a prominent hospitality management company known for its extensive portfolio of over 200 hotels and resorts across the United States, Caribbean, and Europe. With more than 18,000 associates, the company operates through several key brands including Benchmark Resorts & Hotels, Axiom Hospitality, and PYRAMIDWORKS. Pyramid Global Hospitality combines the advantages of global scale with a dedicated, hands-on approach that prioritizes exceptional service, operational excellence, and sustainable long-term partnerships. The company maintains corporate offices in Boston, The Woodlands, Texas, and London, facilitating its widespread operations and maintaining close connections to its diverse portfolio of highly regarded properties.
At the core of Pyramid Global Hospitality’s success is a commitment to its people. The company fosters a culture in which associates feel respected, supported, and empowered to develop their careers. Employees have unique opportunities to collaborate directly with experienced leaders, take on challenging assignments that promote growth, and gain exposure to a breadth of properties across multiple markets and brands. Whether a team member is just beginning their career in hospitality or brings years of valuable experience, Pyramid Global Hospitality is regarded as a place where learning, development, and impactful contributions are prioritized. This commitment extends to recognizing Pyramid and its properties as some of the best places to work, honored by notable publications such as USA Today, The Boston Globe, and The Houston Chronicle, and acknowledged for outstanding service excellence by Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report.
One shining example within the Pyramid portfolio is Hyatt Place Athens/Downtown, a modern and inviting hotel featuring 190 guest rooms and nearly 4,000 square feet of meeting space. This property serves as an excellent representation of Pyramid’s standards: a fast-paced, professional environment driven by a culture of teamwork, growth, and hospitality. Employees at Hyatt Place Athens enjoy comprehensive training programs and pathways for advancement, making it an ideal setting for those who are passionate about hospitality and eager to build a meaningful career. The hotel values every team member, whether they work in guest services, food and beverage, housekeeping, or operations, encouraging a collaborative workplace where skills are nurtured and career aspirations supported.
The House Attendant role at Hyatt Place Athens/Downtown plays a critical part in the guest experience, as cleanliness and attention to detail are paramount to maintaining guest satisfaction and loyalty. This position, regarded as the "Heart of the House," requires individuals who are diligent, service-oriented, and committed to ensuring that public spaces are impeccably maintained and guest requests are efficiently fulfilled. House Attendants support room attendants and contribute to a clean and welcoming environment that transforms a guest’s stay from merely satisfactory to outstanding. This full-time position comes with a compensation rate of $17 per hour and offers an opportunity to embark on a rewarding career with room for growth and development within Pyramid Global Hospitality. If you are motivated, detail-oriented, and enjoy working in a vibrant hospitality setting where you can truly make a difference, Hyatt Place Athens/Downtown invites you to join their dedicated team and explore your potential with them.
At the core of Pyramid Global Hospitality’s success is a commitment to its people. The company fosters a culture in which associates feel respected, supported, and empowered to develop their careers. Employees have unique opportunities to collaborate directly with experienced leaders, take on challenging assignments that promote growth, and gain exposure to a breadth of properties across multiple markets and brands. Whether a team member is just beginning their career in hospitality or brings years of valuable experience, Pyramid Global Hospitality is regarded as a place where learning, development, and impactful contributions are prioritized. This commitment extends to recognizing Pyramid and its properties as some of the best places to work, honored by notable publications such as USA Today, The Boston Globe, and The Houston Chronicle, and acknowledged for outstanding service excellence by Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report.
One shining example within the Pyramid portfolio is Hyatt Place Athens/Downtown, a modern and inviting hotel featuring 190 guest rooms and nearly 4,000 square feet of meeting space. This property serves as an excellent representation of Pyramid’s standards: a fast-paced, professional environment driven by a culture of teamwork, growth, and hospitality. Employees at Hyatt Place Athens enjoy comprehensive training programs and pathways for advancement, making it an ideal setting for those who are passionate about hospitality and eager to build a meaningful career. The hotel values every team member, whether they work in guest services, food and beverage, housekeeping, or operations, encouraging a collaborative workplace where skills are nurtured and career aspirations supported.
The House Attendant role at Hyatt Place Athens/Downtown plays a critical part in the guest experience, as cleanliness and attention to detail are paramount to maintaining guest satisfaction and loyalty. This position, regarded as the "Heart of the House," requires individuals who are diligent, service-oriented, and committed to ensuring that public spaces are impeccably maintained and guest requests are efficiently fulfilled. House Attendants support room attendants and contribute to a clean and welcoming environment that transforms a guest’s stay from merely satisfactory to outstanding. This full-time position comes with a compensation rate of $17 per hour and offers an opportunity to embark on a rewarding career with room for growth and development within Pyramid Global Hospitality. If you are motivated, detail-oriented, and enjoy working in a vibrant hospitality setting where you can truly make a difference, Hyatt Place Athens/Downtown invites you to join their dedicated team and explore your potential with them.
Job Requirements
- High school diploma or equivalent preferred
- Previous housekeeping or custodial experience preferred
- Ability to stand, walk, and move throughout the hotel for extended periods
- Ability to lift at least 25 pounds regularly
- Strong attention to detail and cleanliness
- Ability to work flexible hours including weekends and holidays
- Good communication skills
- Ability to work well in a team environment
- Physical ability to perform manual tasks such as pushing carts and reaching high or low areas
Job Qualifications
- Housekeeping experience desirable
- Neat, pleasant personality
- Time management skills
- Ability to work on feet for an extended period
- Ability to communicate effectively
- Ability to move, traverse, position self to reach corners on floors and high places
- Observe conditions, detect odors
- Position and navigate carts weighing up to 100 lbs in tight spaces
- Operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters
- Lift, carry and position loads of at least 25lbs
Job Duties
- Engage with guests to ensure their stay is going well
- Work as a team to accomplish the goal of hotel cleanliness
- Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen
- Pickup clean linen and refill the par stock of linen on each floor pantry
- Deliver towels, cribs, cots and other items to the guest rooms on requests
- Perform duties of room attendant when necessary
- Refill the par stock of guest amenities and supplies on each floor pantry
- Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms
- Clean all public areas in the prescribed manner while following department standard operating procedures
- Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner
- Always respond in a friendly, helpful manner to guests and other team members
Job Criteria
Experience
No experience required
Job Location
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