Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $16.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Training and development opportunities

Job Description

Pyramid Global Hospitality is a renowned hospitality management company dedicated to prioritizing people through a supportive and inclusive work environment that promotes diversity, growth, development, and employee wellbeing. With a strong People First culture, the company places a high value on employee development, comprehensive benefits, and meaningful workplace relationships. Pyramid Global Hospitality manages over 230 properties worldwide, providing employees with abundant opportunities to build their careers in a collaborative setting that fosters success and professional growth. They offer competitive benefits including health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and employee rates on hotel stays. Committed to continuous training, Pyramid Global Hospitality invests in their workforce by providing ongoing development to help employees sharpen their skills and advance their careers in the hospitality industry.

Among its distinguished portfolio, Hyatt Place Athens Downtown stands out as a prime example of Pyramid Global Hospitality's commitment to excellence. The property features 190 modern guest rooms and nearly 4,000 square feet of versatile meeting space designed to accommodate a variety of events. Situated in a fast-paced and professional environment, Hyatt Place Athens Downtown is centered around delivering exceptional service and hospitality, supported by a team culture of growth, teamwork, and professionalism. Employees across all departments—guest services, food and beverage, housekeeping, and operations—benefit from robust training programs and career advancement opportunities, making it an attractive workplace for hospitality professionals passionate about guest experience and employee development.

The House Attendant role within the housekeeping team is an essential position at Hyatt Place Athens Downtown. Recognized as the "Heart of the House," this role is pivotal in maintaining the cleanliness and comfort that guests expect, directly influencing their satisfaction and likelihood to return or recommend the hotel. Those in this role ensure public spaces are immaculate, assist room attendants, and deliver exemplary service that elevates a guest stay from ordinary to outstanding. Attention to detail, teamwork, and a friendly, helpful attitude are fundamental to succeeding in this role. The position is designed for individuals who enjoy a fast-paced environment and are physically capable and motivated to contribute meaningfully to the daily operations of the hotel.

Pyramid Global Hospitality offers a competitive starting compensation of $16 per hour for the House Attendant position. The role demands physical stamina and the ability to work on one's feet for extended periods, engage in tasks that require lifting up to 25 lbs, and use various cleaning equipment. The company is an equal opportunity employer that values diversity and inclusiveness in its hiring practices, ensuring that candidates from all backgrounds are welcomed and supported. This opportunity suits those seeking a rewarding hospitality career in a company that values its employees and invests heavily in their growth and wellbeing. By joining Pyramid Global Hospitality through Hyatt Place Athens Downtown, employees become part of a team that is committed not only to guest satisfaction but also to the continuous personal and professional development of its workforce.

Job Requirements

  • High school diploma or equivalent
  • prior housekeeping experience preferred
  • ability to stand and walk for extended periods
  • physical capability to lift at least 25 lbs
  • effective communication skills
  • ability to operate cleaning equipment
  • willingness to work flexible hours including weekends and holidays
  • commitment to maintain cleanliness standards
  • ability to work as part of a team
  • friendly and professional demeanor

Job Qualifications

  • Housekeeping experience desirable
  • neat, pleasant personality
  • time management skills
  • ability to work on feet for extended periods
  • effective communication skills
  • ability to move, traverse, and position self to reach corners and high places
  • ability to observe conditions and detect odors
  • capable of positioning and navigating carts weighing up to 100 lbs in tight spaces
  • proficient in operating cleaning equipment such as spray bottles, vacuums, mops, brooms, dust pans, scrub pads, and dusters
  • able to lift, carry, and position loads of at least 25 lbs

Job Duties

  • Engage with guests to ensure their stay is going well
  • work as a team to accomplish the goal of hotel cleanliness
  • walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen
  • pickup clean linen and refill the par stock of linen on each floor pantry
  • deliver towels, cribs, cots, and other items to the guest rooms upon requests
  • perform duties of room attendant when necessary
  • refill the par stock of guest amenities and supplies on each floor pantry
  • help the room attendants with heavy lifting during super cleaning and spring cleaning of rooms
  • clean all public areas following department standard operating procedures
  • remove soiled linen and trash from service areas and take to appropriate locations
  • respond in a friendly and helpful manner to guests and team members

Job Criteria

Experience

Entry Level (1-2 years)


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