House Person

Des Moines Renaissance Savery is a distinguished hotel managed by StepStone Hospitality, known for its commitment to excellence and superior guest experiences. This historic and elegant establishment provides a unique blend of classic charm and modern amenities, attracting a diverse clientele seeking quality service in the heart of Des Moines. The Renaissance Savery stands out as a premier destination, catering both to leisure and business travelers who appreciate attention to detail and impeccable hospitality. The hotel’s atmosphere of refined comfort is supported by a dedicated team of professionals devoted to maintaining high standards in all aspects of operations, ensuring that each guest’s stay is memorable and enjoyable.

StepStone Hospitality, the management company overseeing the Renaissance Savery, prides itself on fostering a dynamic workplace environment that values teamwork, integrity, and the continuous development of its staff. The company’s focus is on delivering exceptional service through well-trained and motivated team members who thrive in a fast-paced hospitality setting. Opportunities for employees to grow, learn, and build meaningful careers are abundant, making it an employer of choice within the hotel industry.

The Houseperson position at the Des Moines Renaissance Savery plays a crucial role in upholding the hotel’s reputation for cleanliness, organization, and guest satisfaction. This role requires a highly flexible individual, comfortable working AM and PM shifts, as well as weekends and holidays, to meet the demands of a 24/7 hospitality operation. The ideal candidate will possess excellent communication skills and a strong capacity for multitasking, seamlessly integrating with the housekeeping and maintenance teams. Their responsibilities are vital in ensuring that hotel public spaces, guest rooms, and back-of-house areas are immaculate and efficiently maintained.

The Houseperson’s typical duties include moving and arranging furniture, turning mattresses, dusting, and polishing metalwork and furniture, demonstrating a keen eye for detail. The role also involves collecting soiled linens, vacuuming floors, cleaning bathrooms, and restocking supplies, all essential in maintaining the hotel’s high standards. Additionally, the Houseperson handles guest requests by delivering items such as baby cribs, extra pillows, and towels directly to guest rooms, thereby enhancing the overall guest experience. They also play a part in maintaining the surrounding property by removing debris and cleaning driveway and garage areas.

A good understanding of English is necessary to communicate effectively with guests, colleagues, and vendors, ensuring smooth operations and accurate reporting of information. This position demands adherence to all StepStone and Renaissance Savery policies and procedures, underscoring the importance of safety and professionalism in every task. Attendance at required meetings illustrates the role’s integration within the larger team framework, promoting collaboration and continuous improvement.

Physical stamina and a willingness to perform varied tasks ranging from carpet shampooing and floor waxing to the careful stocking of supplies highlight the demanding yet rewarding nature of the Houseperson position. This role is essential not only in operational support but also in contributing to the welcoming ambiance that defines the Renaissance Des Moines Savery Hotel. For those individuals who are motivated, detail-oriented, and eager to contribute to a prestigious hospitality environment, this position offers a platform to develop a career in hotel operations with a company that values its employees’ contributions and well-being.