House Managers

Northlight Theatre is a prominent regional theater company located in Evanston, Illinois, known for its dedication to producing high-quality contemporary plays and fostering a vibrant arts community. Established with a commitment to artistic excellence, Northlight Theatre serves a diverse audience by presenting a dynamic range of theatrical productions throughout the year. Its location at 1012 Church Street provides an accessible and welcoming environment for both patrons and staff. The theater prides itself on delivering an engaging and memorable experience, from ticket purchase to the final curtain call, ensuring patrons feel valued and well-cared-for throughout their visit.

The role of Patron Services Associate at Northlight Theatre is a vital position that directly influences the patron's experience from the outset. Reporting to the Patron Services Manager/Assistant Manager, those in this position are primarily responsible for managing ticket sales both over the counter and via phone. The role demands a personable and helpful attitude, as associates are the primary point of contact for patrons seeking assistance, providing a friendly and professional service that fosters positive relationships and encourages future attendance. This is a part-time role with a seasonal variation in hours, requiring availability for a minimum of 15 hours per week during productions. Compensation is set at $18 per hour with earned paid time-off, making this an attractive opportunity for individuals passionate about the performing arts, customer service, and working in a lively theater environment. Familiarity with ticketing Customer Relationship Management (CRM) systems, particularly Spektrix, alongside proficiency in Google Suite, enhances the efficiency and effectiveness of these associates.