House Manager- (Bond) & (Old Court) Tues-Sat 8a-4p or Sun-Thurs

Cockeysville, MD, USA|

Job Overview

Compensation

Salary

Exact $52,000.00

Benefits

competitive pay

Medical insurance

Dental Insurance

Vision Insurance

Tuition Reimbursement

flexible spending accounts

Life insurance

Disability insurance

Paid Time Off

401(k) with employer match

employee recognition programs

Employee Referral Bonus

discounts through Tickets at Work

Job Description

Chimes is a reputable organization dedicated to supporting individuals with intellectual and developmental disabilities by providing quality residential and community services. Established with a mission to empower people with disabilities to lead fulfilling lives, Chimes operates as a non-profit agency offering residential homes, day programs, and various community-based support services. The organization prides itself on fostering an inclusive environment that promotes personal growth, community integration, and self-determination for those it serves. Chimes is known for its commitment to professional excellence, adherence to regulatory standards, and compassionate care.

The House Manager position at Chimes is a full-time role with an annual compensation of $52,000. This position operates under the general supervision of the Director of Residential Services and is integral to the effective running of a residential home. The House Manager leads the direct care team in delivering person-centered support to individuals with intellectual disabilities. This role combines both hands-on caregiving responsibilities with strong managerial duties, ensuring the residential setting is safe, nurturing, and compliant with agency policies and regulations.

In this capacity, the House Manager is responsible for supervising direct care staff, including Lead Staff and Direct Support Professionals, maintaining high standards of care and operational efficiency. The role requires coordinating staff training, conducting performance evaluations, and managing disciplinary procedures alongside the Division Manager. The House Manager also plays a critical role in managing the home's fiscal responsibilities, such as overseeing household budgets, petty cash, and individual funds. This includes ensuring proper documentation and accountability to maintain financial integrity.

Beyond administrative and supervisory duties, the House Manager ensures the performance of regular safety checks, medication management, incident reporting, and emergency preparedness activities. Daily operational tasks include maintaining cleanliness and organization within the residence and assigned vehicles, supporting individuals with transportation needs, and facilitating communication with external stakeholders such as families and healthcare providers. Engaging with individuals served to promote personal growth and quality leisure activities is another key element of the role.

This position demands strong leadership skills, a positive attitude, and the ability to manage multiple responsibilities effectively within a dynamic residential care environment. The ideal candidate thrives in a collaborative setting, working closely with staff, individuals served, healthcare professionals, and community partners to promote excellence in service delivery. Continuous professional development and commitment to agency values underpin the House Manager's role, contributing to the overall mission of enhancing the lives of people with disabilities.

Job Requirements

A high school diploma or its equivalent is required
An associate or bachelor’s degree from an accredited school in a human services field is preferred
At least two years of experience working with persons who have a developmental disability in a group residence
Experience in a management or supervisory position
Must have a valid driver’s license and an acceptable driving record
Must be able to lift 50 pounds
Additional related experience and education may be substituted at the discretion of the Personnel Officer

Job Qualifications

High school diploma or equivalent
Associate or bachelor’s degree from an accredited human services field preferred
Minimum of two years’ experience working with individuals with developmental disabilities in a group residence
Experience in management or supervisory roles
Valid driver’s license with an acceptable driving record
Ability to lift up to 50 pounds
Strong leadership and communication skills
Proficiency in managing budgets and financial accountability
Knowledge of regulatory compliance in residential care settings

Job Duties

Supervises the day-to-day operation of the home in a manner that complies with regulations and agency standards
Provides supervision and training to people with intellectual disabilities to promote growth toward their highest potential
Supervises the Lead Staff and Direct Support Professionals working within their assigned residence and ensures accountability
Provides weekly checks of all service and medication books and reports errors or omissions promptly
Coordinates and participates in direct support staff training by orienting new staff and supporting ongoing development
Ensures fiscal responsibility by managing household budgets, petty cash, food orders, and individual funds
Maintains the residential home and assigned vehicles to ensure cleanliness, organization, and safety
Completes employee performance evaluations and participates in the individual planning process
Communicates with families, external personnel, and the delegating nurse to coordinate and ensure completion of medical services
Takes necessary action in emergencies and follows agency policies for incident reporting