House Manager

Columbia, MD, USA|

Job Overview

Compensation

Salary

Exact $52,000.00

Benefits

competitive pay

Medical insurance

Dental Insurance

Vision Insurance

Tuition Reimbursement

flexible spending accounts

Life insurance

Disability insurance

Paid Time Off

403(b) with employer match

employee recognition programs

Employee Referral Bonus

discounts

Job Description

Chimes is a renowned human services organization dedicated to improving the lives of individuals with intellectual and developmental disabilities by providing quality residential care and support services. Established with a mission to empower these individuals to achieve their highest potential, Chimes offers comprehensive, person-centered programs in various supportive living environments. Their commitment to excellence is reflected in a professional, compassionate approach to service delivery, ensuring that each resident receives respectful and individualized care. The organization maintains compliance with all regulatory requirements and agency standards while fostering a positive work culture for its staff and a safe, nurturing home for its residents.

The role of House Manager at Chimes is a full-time position offering an annual salary of $52,000. This position is vital in maintaining the operational efficiency and care quality of a residential home serving persons with intellectual disabilities. Reporting to the Director of Residential Services, the House Manager is part of the direct care team and supervises staff within the assigned residence. The House Manager ensures regulatory compliance, staff accountability, and efficient management of resources. This includes overseeing budgeting for household expenses, medication administration, and safety procedures within the home. The role demands a balance of leadership in supervising direct support professionals and administrative responsibilities like maintaining program files and coordinating medical services.

House Managers at Chimes play an active role in staff development and training, helping individuals served to grow by promoting empowerment through skill-building and leisure activities. They coordinate with healthcare providers and families to ensure the well-being of residents and manage emergency procedures when needed. This position requires a proactive approach to problem-solving and a dedication to upholding agency policies and standards. The House Manager is expected to be a role model for the staff, fostering a positive workplace atmosphere and delivering excellent customer service to both internal and external stakeholders. Through regular evaluations, staff meetings, and participation in ongoing training, the House Manager supports the professional growth of the team and the continuous improvement of services provided to the residents. This role is an excellent opportunity for individuals passionate about human services and committed to making a meaningful difference in the lives of people with intellectual disabilities.

Job Requirements

High school diploma or equivalent
Two years of experience working with persons who have developmental disabilities in a group residence with supervisory experience
Valid driver’s license and acceptable driving record
Ability to lift 50 pounds
Willingness to work full-time
Ability to comply with agency policies and regulations
Strong organizational and multitasking skills
Effective communication and interpersonal abilities
Ability to handle emergency situations as per agency policy
Commitment to professional development
Ability to maintain confidentiality and professionalism

Job Qualifications

High school diploma or equivalent
Associate or bachelor’s degree in a human services field preferred
Minimum two years experience working with persons with developmental disabilities in a group residence
Experience in management or supervisory role
Valid driver’s license with acceptable driving record
Ability to lift 50 pounds
Strong leadership and interpersonal skills
Knowledge of agency regulations and care standards
Proficiency in technology relevant to job duties
Effective communication skills
Ability to manage fiscal responsibilities and household operations

Job Duties

Supervises the day-to-day operation of the home in compliance with regulations and agency standards
Provides supervision and training to individuals with intellectual disabilities to promote their highest potential
Oversees lead staff and direct support professionals ensuring accountability and addressing disciplinary actions
Conducts weekly checks and audits on service and medication records and reports errors
Maintains professionalism and serves as a role model for staff
Coordinates and participates in direct support staff training and ongoing development
Manages fiscal responsibilities including household budgets, banking, petty cash, and supplies
Ensures timely and accurate submission of incident reports, activity calendars, weight charts, fire drills, and inventories
Completes employee performance evaluations
Participates in individual planning processes and ensures quality leisure activities
Maintains cleanliness, organization, and safety of the residential home and vehicles
Handles emergency actions following agency policies and reports incidents appropriately
Transports individuals to medical appointments and therapies
Communicates with families, external personnel, and delegating nurses to coordinate medical services
Manages household shopping and monitors supply availability
Updates emergency contact and regulatory information
Monitors medication supplies, administration processes, and documentation
Oversees fire drills, water temperature checks, safety committee reports, and takes corrective actions
Reports vehicle problems and coordinates vehicle maintenance and repairs
Establishes accountability practices for petty cash and individual funds
Initiates and follows up on maintenance requests and emergency maintenance after hours
Maintains program files and conducts monthly house meetings
Uses technology for job duties
Attends all trainings, staff meetings, and participates in professional development
Responds timely to customers and works cooperatively with all stakeholders
Assumes additional duties and special projects as assigned