House Manager

This opportunity is presented by a distinguished principal who is seeking an exceptional House Manager to oversee the launch and ongoing operations of a newly acquired mixed-use property located in San Francisco's vibrant SOMA district. The principal is known for their high standards and commitment to excellence, and they are looking for a highly polished and sophisticated professional to maintain and elevate the environment of this unique property. The property itself spans approximately 5,300 square feet across three levels, featuring a loft-style private residence on the upper floor and professional office and meeting spaces on the lower floors. Situated in one of the most dynamic neighborhoods in San Francisco, this property offers a blend of residential comfort and executive functionality.

As the House Manager, you will step into a pivotal role that combines operational expertise, superior hospitality skills, discretion, and leadership. This is not simply a property management position; it requires an individual who understands that managing a luxury estate is a multifaceted responsibility involving the coordination of daily operations, vendor management, and the creation of a seamless living and working environment. The principal will be largely absent during the initial transition, necessitating a self-reliant and confident leader who can anticipate needs, address challenges proactively, and cultivate a culture of distinguished service and operational excellence from day one.

Your role as the House Manager will place you at the center of all property-related activities. You will act as the primary liaison between the residence, business operations, trusted vendors, and the principal, ensuring smooth communication and flawless execution of all initiatives. Responsibilities include overseeing the daily management of both residential and office environments, managing relationships with vendors, contractors, and service providers, coordinating renovation and property improvement projects, and supervising housekeeping to maintain impeccable standards of cleanliness and presentation.

Additionally, you will handle administrative tasks such as managing invoices, budgets, contracts, and insurance certificates, while also supporting business meetings, executive visits, and occasional entertaining events. Your ability to handle provisioning, special requests, errands, and day-to-day operational needs will be crucial in maintaining the high standard of living and working environment expected.

Ideal candidates will bring a depth of experience that straddles luxury hospitality and estate operations, demonstrating comfort in managing renovation projects, welcoming high-profile guests, and navigating unexpected challenges with calm professionalism and discretion. A commitment to service excellence and the ability to elevate every aspect of the property environment are essential qualities.

Candidates typically come from diverse but related professional backgrounds including estate management, director of residences, chief of staff roles, director of operations, luxury hospitality leadership, private family office operations, or boutique hotel and luxury property management. This role offers a competitive salary ranging from $175,000 to $225,000, commensurate with experience, along with a comprehensive benefits package. The position is full-time, Monday through Friday during general business hours, with some flexibility as required.

Joining this estate means becoming part of a legacy of refinement and impeccable service in one of San Francisco's most prominent neighborhoods. Your leadership will be fundamental in setting the tone for operational success and cultivating an atmosphere where efficiency meets elegance in every detail.