House Attendant / Houseman at Marriott North

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $14.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
401k
Bonus programs
Paid Time Off
Employee Discounts
Career Development
inclusive work environment

Job Description

Pyramid Global Hospitality is a premier hospitality management company overseeing a diverse portfolio of more than 200 hotels and resorts across the United States, Caribbean, and Europe. With over 18,000 dedicated associates, Pyramid combines expansive global reach with a strong, hands-on operational approach aimed at delivering outstanding service, operational excellence, and fostering long-term partnerships. The company operates through several distinctive divisions including Benchmark Resorts & Hotels, which focuses on a collection of unique independent properties; Axiom Hospitality, managing hotels throughout Europe; and PYRAMIDWORKS, which specializes in integrated workplace and facilities services. Pyramid Global Hospitality's corporate presence extends across key locations including Boston, The Woodlands in Texas, and London, allowing them to maintain a global footprint while ensuring local market expertise and employee engagement.

The Fort Lauderdale Marriott North, part of the Pyramid portfolio, stands as a beacon of hospitality excellence boasting 315 guest rooms, over 11,774 square feet of meeting space, and a full-service restaurant. This property prides itself on being a top employer in the Fort Lauderdale area. They offer a comprehensive benefits package including 401k with company match, robust bonus programs, and a culture that deeply values personal development, inclusiveness, and people-oriented service. This focus on employee satisfaction and career growth makes the Fort Lauderdale Marriott North not just a workplace but a career-launching platform for talent passionate about hospitality.

The House Attendant role at Fort Lauderdale Marriott North is a vital position within the Rooms category, essential for maintaining the exceptional cleanliness standards that define Pyramid’s guest experience. This role, often described as “the heart of the house,” requires an individual who is meticulous and dedicated to ensuring all aspects of the hotel’s housekeeping needs are met. As a full-time position with a salary of $14 per hour, it presents an excellent opportunity for those looking to start or develop their career in hospitality with a recognized leader in the industry. House Attendants play a critical role in creating an environment where guests feel comfortable and valued, contributing directly to the overall success of each guest’s stay.

Responsibilities include engaging warmly with guests, ensuring that all assigned areas meet the resort's cleanliness standards, replenishing supplies, and supporting the housekeeping team in delivering an outstanding service. The position involves a balance of physical stamina and attention to detail, as it requires moving goods, aiding room attendants, and maintaining public spaces to the highest standards under established operating procedures.

For candidates, this role also offers the chance to be part of a supportive and team-oriented workplace culture. At Pyramid, employees are respected and empowered to grow professionally through collaboration, exposure to diverse brands and markets, and meaningful responsibilities. The company’s commitment to diversity and inclusion ensures a welcoming work environment for all. Additionally, employees at the Marriott Fort Lauderdale North enjoy exclusive Marriott brand hotel discounts, enhancing the overall job experience.

In summary, joining Pyramid Global Hospitality at the Fort Lauderdale Marriott North means becoming part of an award-winning company recognized for employee satisfaction and service excellence. The House Attendant role offers a fulfilling career path in hospitality, backed by strong organizational support and competitive benefits.

Job Requirements

  • High school diploma or equivalent
  • Previous housekeeping experience desired
  • Able to work full time
  • Must be able to stand and walk for extended periods
  • Must have good communication skills
  • Ability to lift at least 25 lbs
  • Must be able to speak and understand English
  • Ability to operate cleaning equipment
  • Must be punctual and reliable

Job Qualifications

  • Housekeeping experience desired
  • Neat, pleasant personality
  • Time management skills
  • Ability to work on feet for an extended period
  • Ability to communicate effectively
  • Ability to move, traverse, position self to reach corners on floors and high places
  • Observe conditions, detect odors
  • Position and navigate carts weighing up to 100 lbs in tight spaces
  • Operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters
  • Lift, carry and position loads of at least 25lbs
  • Must be able to speak and understand English
  • Full time with benefits, 401K and bonus eligible
  • Opportunity to enjoy Marriott brand hotel discounts

Job Duties

  • Engage with guests to ensure their stay is going well
  • Work as a team to accomplish the goal of resort/hotel cleanliness
  • Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen
  • Pickup clean linen and refill the par stock of linen on each floor pantry
  • Deliver towels, cribs, cots and other items to the guest rooms on requests
  • Perform duties of room attendant when necessary
  • Refill the par stock of guest amenities and supplies on each floor pantry
  • Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms
  • Clean all public areas in the prescribed manner while following department standard operating procedures
  • Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner
  • Always respond in a friendly, helpful manner to guests and other team members

Job Criteria

Experience

No experience required


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