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House Attendant (Housekeeping)

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $17.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation time off
Paid parental leave

Job Description

Great Wolf Lodge is a prominent chain of indoor water park resorts in North America, known for providing themed entertainment and family-friendly accommodations that bring joy and create memorable vacation experiences. The company emphasizes a welcoming atmosphere that prioritizes guest satisfaction, comfort, and safety through dedicated service and a clean, well-maintained environment. At Great Wolf, employees are valued members of the team, encouraged to grow their careers with various training programs, scholarship funds, and talent development initiatives. The company offers a variety of employment options including full-time, part-time, and flexible scheduling to fit diverse lifestyle needs. Compensation for the House Attendant role starts at $17.00 per hour, reflecting the company’s commitment to competitive pay and employee well-being.

The House Attendant position at Great Wolf is a vital support role within the housekeeping department, responsible for assisting the housekeeping staff in maintaining guest rooms, performing laundry duties, and ensuring overall cleanliness and guest satisfaction throughout the resort. The role requires strong organizational and communication skills to support colleagues in creating guest rooms that are inviting, meticulously equipped, and comfortable, contributing significantly to the guests’ positive experience. House Attendants play a crucial part in maintaining inventory, stocking supplies, transporting linens, and providing various guest services on request, such as delivering cribs, irons, and rollaway beds. This role demands physical stamina to handle lifting, bending, and extensive walking, along with flexibility to work nights, weekends, and holidays as needed.

Great Wolf provides a nurturing work environment through its programs like Great Wolf University, which offers on-the-job training and leadership development opportunities. Employees are encouraged to prioritize their well-being through access to holistic wellness resources, flexible scheduling, and support systems including Employee Assistance Programs and Relief Funds. The company fosters an inclusive culture that celebrates diversity, ensuring all team members feel recognized and welcomed. Benefits include medical, dental, and vision insurance, health savings accounts, telehealth services, life insurance, a 401K plan with employer match, paid vacation, and parental leave. This role is suitable for individuals who enjoy working independently, have an eye for detail, and are committed to supporting a team that delivers exceptional guest experiences at a beloved resort destination.

Job Requirements

  • Must be flexible regarding scheduling based on business demands
  • Successful completion of criminal background check and drug screen
  • Proven ability to work independently with limited supervision
  • Willingness to work flexible schedule including nights, weekends, and/or holidays as needed

Job Qualifications

  • Prior experience with the handling of cleaning chemicals
  • Excellent customer service skills
  • Previous housekeeping or general cleaning experience
  • Proven ability to work independently with limited supervision
  • Successful completion of criminal background check and drug screen
  • Willingness to work flexible schedule including nights, weekends, and/or holidays as needed

Job Duties

  • Assesses quantities of stock in storeroom upon arrival and restocks inventory if necessary
  • Assists room attendant including removing linens and trash
  • Assists with cleaning guest rooms and making beds as needed
  • Transports dirty linen from departed rooms to laundry department
  • Transports clean bath and bed linen from laundry to storerooms
  • Keeps storerooms clean, free of trash, and organized at all times
  • Delivers irons, ironing boards, roll away beds, cribs, etc. to guest room upon request
  • Operates trash compactor and cardboard baler
  • Picks up and returns to storage any previously used guest requests found in rooms or hallways
  • Communicates with management for any special requests or duties

Job Criteria

Experience

No experience required


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