House Attendant (Housekeeping)

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $20.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation time off
Paid parental leave

Job Description

Great Wolf is a renowned hospitality company best known for its indoor water park resorts that offer family-friendly vacations and memorable experiences across North America. The company is committed to delivering exceptional guest service and ensuring a fun, safe, and welcoming atmosphere for all guests. With a focus on employee development, Great Wolf provides extensive training and career advancement opportunities coupled with a supportive work environment that values diversity, inclusion, and well-being. Great Wolf offers flexible work schedules including full-time, part-time, and flexible options designed to accommodate various lifestyles and commitments.

The House Attendant role at Great Wolf is a vital position within the housekeeping department, responsible for supporting the team in maintaining clean, comfortable, and inviting guest rooms and public spaces. Paid at $20.00 per hour, this role emphasizes organization and communication skills while assisting with room cleanings, laundry operations, and ensuring that all supplies and equipment are properly stocked and maintained. The House Attendant works closely with other housekeeping staff to uphold the resort's high standards of cleanliness and guest satisfaction. Responsibilities include restocking inventory, transporting linens between rooms and laundry, operating equipment like trash compactors, and responding promptly to guest requests for items such as irons and cribs.

In addition to practical housekeeping tasks, the role also involves maintaining storeroom cleanliness, supporting waste management processes, and assisting in handling guest belongings with care. Candidates can expect a physically engaging job requiring lifting, bending, and standing for extended periods, with a safe work environment adhering to all relevant procedures, including the proper use of cleaning chemicals. Great Wolf encourages applicants who enjoy working independently with minimal supervision and who are motivated to deliver excellent customer service in a dynamic hospitality setting.

Great Wolf actively promotes employee growth by offering cross-training, scholarship funds, and talent development programs through Great Wolf University which provides ongoing on-the-job training as well as leadership development. Employees enjoy exclusive perks such as discounted vacations, referral incentives, and holistic wellness programs including access to telehealth and employee assistance services. The company fosters a culture that celebrates individuality while prioritizing work-life balance through flexible scheduling and supportive policies.

Applicants interested in joining the Great Wolf team as a House Attendant should be prepared for a rewarding career opportunity in a fun and inclusive environment that supports well-being and personal growth. Successful candidates will have access to a comprehensive benefits package including medical, dental, vision insurance, life insurance, paid time off, and a 401K plan with employer matching. The company is an equal opportunity employer committed to diversity and nondiscrimination in all hiring practices.

Job Requirements

  • High school diploma or equivalent
  • Must be flexible regarding scheduling based on business demands
  • Successful completion of criminal background check and drug screen
  • Proven ability to work independently with limited supervision
  • Willingness to work flexible schedule including nights, weekends, and/or holidays as needed

Job Qualifications

  • Must be flexible regarding scheduling based on business demands
  • Successful completion of criminal background check and drug screen
  • Proven ability to work independently with limited supervision
  • Willingness to work flexible schedule including nights, weekends, and/or holidays as needed
  • Prior experience with the handling of cleaning chemicals
  • Excellent customer service skills
  • Previous housekeeping or general cleaning experience

Job Duties

  • Assesses quantities of stock in storeroom upon arrival and restocks inventory if necessary
  • Assists Room Attendant including removing linens and trash
  • Assists with cleaning guest rooms and making beds as needed
  • Transports dirty linen from departed rooms to laundry department
  • Transports clean bath and bed linen from laundry to storerooms
  • Keeps storerooms clean, free of trash, and organized at all times
  • Delivers irons, ironing boards, roll away beds, cribs, etc. to guest room upon request
  • Operates trash compactor and cardboard baler
  • Picks up and returns to storage any previously used guest requests found in rooms or hallways
  • Communicates with Management for any special requests or duties

Job Criteria

Experience

Entry Level (1-2 years)


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