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House Attendant - Full Time

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Health Savings Account with Company Match
401(k) retirement plan with company match
Paid vacation
paid sick days
Sonesta Hotel Discounts
educational assistance
Paid parental leave
Company paid life insurance
Company Paid Short Term and Long Term Disability Insurance
Employee perks and discounts
hospital indemnity
critical illness insurance
accident insurance

Job Description

Sonesta International Hotels is a prominent and rapidly growing hotel company, recognized as the eighth largest in the United States. With a robust portfolio comprising over 1000 properties spread across eight countries, Sonesta offers a unique blend of full-service and focused hotels located in major cities. This diverse collection of owned, managed, and franchised properties ensures that Sonesta is a familiar presence in many sought-after destinations. The company is deeply rooted in the human side of hospitality, striving to deliver unmatched service marked by passion, loyalty, and meaningful experiences that resonate with their guests. Sonesta's brand ethos, "Together We Thrive,"... Show More

Job Requirements

  • Frequently standing up, bending, climbing, kneeling, and moving about the facility
  • Carrying, lifting or pulling items weighing up to 75 pounds
  • Regularly use commercial cleaning chemicals
  • Will be required to work mornings, evenings, weekends, and holidays

Job Qualifications

  • Some previous housekeeping experience preferred
  • Previous background in the extended stay industry preferred
  • Ability to speak, read, and write fluent English is preferred
  • Other languages beneficial
  • Basic reading, writing, and mathematical abilities are preferred

Job Duties

  • Deliver on the promise of Sonesta service in all interactions with guests and clients according to Sonesta G.U.E.S.T. standards
  • Work with Room Attendants with heavy items such as mattresses and linens
  • Deliver linens and other supplies to Room Attendants
  • Maintain the cleanliness and organization of floor closets and corridors including removing trash, wiping down shelves and counters, sweeping, moping and/or vacuuming floors, and storing non-floor closet items
  • Respond to guests' requests in a timely and efficient manner
  • Clean designated areas such as public restrooms, storage rooms, and public area spaces
  • Report needed repairs or unsafe conditions to supervisor
  • Respond to special requests, guest complaints, and delivery of housekeeping/room supplies
  • Minimize waste of supplies and amenities within all housekeeping areas
  • Deliver lost and found items according to established procedures
  • Assist regularly with deep cleaning projects
  • Monitor laundry supplies and equipment when assigned to laundry
  • Operate washers and dryers according to hotel standards and manufacturer guidelines
  • Receive, inspect, fold, and store linens
  • Promote teamwork and quality service through communication with other shifts and management
  • Ensure compliance with federal, state, and local health and safety laws
  • Perform other assigned duties

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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