House Attendant (Evening Availability)

Surety Hotel is a distinguished hotel located in the historic Hippee Building in downtown Des Moines. This establishment beautifully marries the charm of the past with the expectations of modern travelers. Housed in a meticulously restored 1913 Beaux-Arts landmark, Surety Hotel is part of Marriott's Autograph Collection, which reflects its blend of unique independent character and world-class hospitality. The hotel features 137 guest rooms and suites, inviting gathering spaces, and an onsite dining experience at the Mulberry Street Tavern. Lovers of history and style will find that Surety Hotel is both a destination of interest and a point of pride within the local community, offering an experience that honors the city’s rich heritage while simultaneously contributing to Des Moines's vibrant future.

The role of House Attendant, reporting to the Housekeeping Manager, plays a vital part in maintaining Surety Hotel's commitment to world-class service and guest satisfaction. This non-exempt position primarily focuses on the evening shift, requiring an individual who excels in maintaining cleanliness and organization across guest rooms and public spaces. The House Attendant embodies both the art and science of hotel room upkeep, balancing detailed cleaning procedures with efficiency and care. The candidate should thrive in a solitary work environment while embracing teamwork and communication with fellow housekeeping staff. Success in this role means adhering strictly to cleaning protocols, safety standards, and Sanitation guidelines, all while supporting a welcoming, spotless environment that meets the high expectations of guests.

At Aparium Hospitality, the emphasis is placed not only on exemplary service but also on mutual respect and collaboration among team members. Employees in the housekeeping department work together to foster open communication, continual skill development, and shared pride in their work environments. The House Attendant will uphold the company’s principles of People, Place, and Character and contribute to a culture of intuitive, translocal hospitality. This position demands a professional demeanor, attention to detail, the ability to work quickly with a sense of urgency, and a commitment to maintaining standards that ensure safety and guest satisfaction. By joining Surety Hotel’s team, the House Attendant becomes part of a dedicated group passionate about excellent service and the guest experience in a historic, uniquely designed hotel setting.