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House Attendant

Job Overview

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Compensation

Hourly
Exact $17.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Career development opportunities
supportive work environment

Job Description

HHM Hotels is a distinguished hospitality company renowned for delivering exceptional guest experiences across its portfolio of hotels. Committed to maintaining high standards of service and sustainability, the company places great emphasis on fostering a welcoming environment where guests feel valued and cared for. HHM Hotels embraces diversity and inclusion in the workplace, affirming its status as an equal-opportunity employer. The organization upholds core values including People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It, which collectively drive the company’s culture and operational excellence.

The House Person position at HHM Hotels plays a vital role in ensuring cleanliness and maintenance of public hotel areas in accordance with established brand and guest service standards. This role is crucial for creating a tidy, safe, and inviting atmosphere for all guests and staff. As a House Person, you will be on the frontline of the guest experience by maintaining the appearance and cleanliness of hallways, public spaces, and service areas. Additionally, this role supports the housekeeping team by managing linens and trash disposal, and stepping in to assist room attendants as needed during peak times or staffing shortages. The position requires a strong attention to detail, ability to work independently, and a commitment to upholding the hotel’s sustainability initiatives, including adherence to the EarthView program.

This opportunity offers growth within the hospitality sector, with clear advancement paths such as progressing to Housekeeping Supervisor, Guest Service Agent, Executive Housekeeper, or even Front Office Manager roles. It is ideal for individuals who are proactive, physically able to meet the demands of the role, and who take pride in contributing to guest satisfaction by maintaining high standards of cleanliness and service. Employment with HHM Hotels involves flexibility, as schedules may include weekends, holidays, and alternate shifts. Safety is also prioritized, with strict adherence to OSHA standards and protective practices when handling cleaning chemicals and equipment.

Overall, the House Person at HHM Hotels is an integral member of the team whose efforts directly impact guest experience and operational efficiency. With a supportive work environment and commitment to employee growth, this position offers a rewarding career path for candidates looking to build long-term careers in the hospitality industry under a reputable brand known for excellence and inclusivity.

Job Requirements

  • High school diploma preferred
  • previous housekeeping experience required or equivalent training preferred
  • ability to stand for extended periods
  • ability to walk, push, pull, lift up to 25 pounds, reach, bend, and kneel
  • ability to use cleaning chemicals safely
  • flexibility to work holidays, weekends, and alternate shifts

Job Qualifications

  • High school diploma preferred
  • previous housekeeping experience preferred
  • strong interpersonal and communication skills
  • ability to follow established procedures and safety guidelines
  • basic knowledge of cleaning chemicals and equipment
  • ability to work independently and as part of a team
  • willingness to work flexible schedules including weekends and holidays

Job Duties

  • Greet and acknowledge guests in a courteous and friendly manner
  • inspect assigned areas and perform cleaning tasks accordingly
  • collect trash from the service landings and dispose of in outside trash dumpsters
  • vacuum and dust guest corridors
  • pick up bed and other linen from hotel floors and transport to the laundry collection site
  • deliver clean linen to assigned sections
  • report maintenance issues
  • maintain cleanliness and organization of guest areas
  • respond to guest inquiries and assistance
  • work as a room attendant when staffing shortages occur or during peak periods
  • be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
  • follow sustainability guidelines and practices related to HHM's EarthView program
  • practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
  • ensure overall guest satisfaction
  • perform other duties as requested by management

Job Criteria

Experience

No experience required


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