House Attendant

Starwood Hotels is a prestigious luxury hotel brand management company founded in 2006 by Barry Sternlicht and affiliated with the global private investment firm, Starwood Capital Group. With a deep commitment to sustainability, inclusivity, and exceptional guest experiences, Starwood Hotels actively cultivates a workplace culture where collaboration, respect for nature, and thoughtful service are highly valued. The company has grown into a leader in the hospitality industry by focusing on the well-being of its team members, who are regarded as essential partners in delivering stellar experiences that guests cherish. The organization believes the world is beautiful and embraces the responsibility to keep it that way by coupling innovation with environmental stewardship. This mission-driven ethos ensures that all team members and leaders work together to foster a diverse and empowered workforce that reflects an inclusive culture accessible to all individuals.

The role of House Attendant at Starwood Hotels is vital to maintaining the impeccable cleanliness and welcoming atmosphere of the hotel’s public spaces. Serving as a key member of the Housekeeping service team, the House Attendant is responsible for upholding the highest standards of cleanliness in high-traffic areas such as lobbies, hallways, elevators, stairwells, and restrooms. Attention to detail and a passion for cleanliness are paramount, as the role requires the daily sanitization of these areas to provide guests with a pristine and comfortable environment. The House Attendant also plays an important part in delivering excellent customer service by greeting guests warmly, responding courteously to their needs, and ensuring that their interactions with the hotel leave a positive impression.

Beyond cleaning duties, the House Attendant is tasked with maintaining cleaning supplies and equipment, promptly addressing spills or debris, and adhering to all safety and security policies. The role demands physical stamina as it involves activities such as sweeping, mopping, vacuuming, and moving heavy equipment throughout a work shift. Effective communication skills and the ability to work collaboratively within a team environment are essential for success in this position. The House Attendant also supports the company’s brand mission by embodying the 1 Hotels Vision, Mission, and Compass, and by delivering good-natured service that aligns with Starwood Hotels’ core values.

Working at Starwood Hotels offers more than just a job; it provides a meaningful career path within a company that values innovation, integrity, and a commitment to the environment. This position is a fantastic opportunity for individuals who are passionate about hospitality, eager to grow within a dynamic company, and enthusiastic about making a difference through their work. Team members are expected to be flexible to meet the demands of a 24-hour operation, including working varying shifts, weekends, and holidays. Starwood Hotels supports its employees by fostering a collaborative and supportive workplace where creativity and problem-solving are encouraged. Joining Starwood Hotels means becoming part of a community that not only serves guests with excellence but also prioritizes making a positive impact on the planet and the people who live on it.