House Attendant

Highgate Hotels is a premier real estate investment and hospitality management company with a distinguished presence in the industry. Managing over $15 billion in assets, Highgate operates a diverse portfolio of more than 400 hotels located throughout North America, Europe, the Caribbean, and Latin America. Renowned for its innovative approach and three decades of expertise in hospitality, Highgate excels in guiding properties through every phase of their lifecycle, from initial planning and development to recapitalization or eventual disposition. Their portfolio includes an impressive mix of bespoke lifestyle brands, established legacy brands, and independently operated hotels and resorts, all characterized by contemporary offerings and a strong digital presence. Leveraging cutting-edge revenue management tools, Highgate adeptly analyzes and anticipates market trends to optimize performance and maximize asset value. Supported by a seasoned executive team and global corporate offices, Highgate is a valued partner to leading ownership groups and major hotel brands worldwide. To learn more about the company, visit www.highgate.com.

The House Attendant position at Hampton Inn Laredo, managed by Highgate Hotels, plays a crucial role in maintaining the hospitality standards of the property. This hourly employment opportunity centers on the upkeep and cleanliness of assigned areas and hotel equipment, ensuring a welcoming and immaculate environment for guests. Responsibilities include detailed cleaning tasks such as buffing marble floors daily to hotel standards, shampooing carpets in public areas, and shampooing furniture as necessary. The House Attendant also supports guest services by handling luggage assistance with a friendly and efficient demeanor and managing lost and found items according to protocol. The role demands a proactive approach to guest satisfaction, contributing to special projects assigned by the Housekeeping Manager and ensuring proper maintenance and storage of hotel equipment. Additionally, knowledge of emergency procedures is essential to support overall safety and service quality within the hotel. This role requires a strong commitment to hospitality excellence and physical endurance, standing for the duration of shifts and handling items that require lifting up to 100 pounds occasionally. Candidates who thrive in this position will demonstrate attentive, courteous, and service-oriented communication with both guests and staff, fostering a positive and professional atmosphere. This position is ideal for individuals seeking to join a leading hospitality management company and develop their career in hotel operations within a supportive and dynamic environment.