Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $19.00 - $21.00
Work Schedule
Rotating Shifts
Flexible
Weekend Shifts
Benefits
competitive pay
Career growth opportunities
supportive work environment
Training and Development
Safety equipment provided
Sustainable work practices
Job Description
This job opportunity is with a reputable hotel known for maintaining high standards of guest service and sustainability through its EarthView program. The hotel operates within a competitive hospitality industry, providing comfortable and clean accommodations to travelers and guests. The hotel's commitment to service excellence is reflected in its continuous efforts to improve guest satisfaction scores and uphold brand and hotel standards in all public areas. It is a place that values growth, offering a clear career progression path for employees, including roles such as Housekeeping Supervisor, Guest Service Agent, Executive Housekeeper, or Front Office Manager. This pathway ensures that dedicated team members can advance professionally while contributing significantly to the guest experience. The employment offered is hourly with a competitive compensation range from $19.00 to $21.00 per hour, demonstrating the hotel's respect for the vital role of housekeeping in its overall operations.
The role itself is pivotal in ensuring cleanliness and maintenance of public areas within the hotel. Responsibilities extend beyond simple cleaning to include various tasks that directly impact guest satisfaction. The candidate will be expected to greet guests courteously, inspect and clean assigned areas, manage linens, and maintain organization, all while adhering to safety and environmental standards. Flexibility is important, as the job may require stepping in as a room attendant during staffing shortages or peak periods. The position emphasizes teamwork, guest interaction, and sustainability practices, making it ideal for individuals committed to providing excellent service in a dynamic work environment. The role demands a professional who can both operate independently and respond effectively to guest needs, contributing to an enriching guest experience and a welcoming atmosphere. Given the physical demands and the necessity of working various shifts, including holidays and weekends, the candidate must be resilient and adaptable. Overall, this position is essential to the hospitality team's success, ensuring public spaces are inviting and that guests feel valued and satisfied during their stay, which aligns with the hotel's core belief that 'People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It.'
The role itself is pivotal in ensuring cleanliness and maintenance of public areas within the hotel. Responsibilities extend beyond simple cleaning to include various tasks that directly impact guest satisfaction. The candidate will be expected to greet guests courteously, inspect and clean assigned areas, manage linens, and maintain organization, all while adhering to safety and environmental standards. Flexibility is important, as the job may require stepping in as a room attendant during staffing shortages or peak periods. The position emphasizes teamwork, guest interaction, and sustainability practices, making it ideal for individuals committed to providing excellent service in a dynamic work environment. The role demands a professional who can both operate independently and respond effectively to guest needs, contributing to an enriching guest experience and a welcoming atmosphere. Given the physical demands and the necessity of working various shifts, including holidays and weekends, the candidate must be resilient and adaptable. Overall, this position is essential to the hospitality team's success, ensuring public spaces are inviting and that guests feel valued and satisfied during their stay, which aligns with the hotel's core belief that 'People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It.'
Job Requirements
- high school diploma preferred
- previous housekeeping experience required or equivalent training preferred
Job Qualifications
- high school diploma preferred
- previous housekeeping experience required or equivalent training preferred
Job Duties
- greet and acknowledge guests in a courteous and friendly manner
- inspect assigned areas and perform cleaning tasks accordingly
- collect trash from the service landings and dispose of in outside trash dumpsters
- vacuum and dust guest corridors
- pick up bed and other linen from hotel floors and transport to the laundry collection site
- deliver clean linen to assigned sections
- report maintenance issues
- maintain cleanliness and organization of guest areas
- respond to guest inquiries and assistance
- work as a room attendant when staffing shortages occur or during peak periods
- be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
- follow sustainability guidelines and practices related to HHM’s EarthView program
- practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- ensure overall guest satisfaction
- perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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