Job Overview

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Employment Type

Full-time
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible schedule

Job Description

Our establishment is a premier hotel committed to providing exceptional guest experiences through cleanliness, comfort, and outstanding service. We uphold a strong brand reputation by focusing on sustainability practices and excellent hotel guest services, ensuring that each visitor enjoys a welcoming and immaculate environment. As a recognized leader in the hospitality industry, our hotel continuously invests in staff development and training programs, emphasizing career growth and operational excellence. We foster a work culture that values people as our greatest asset, characterized by hearts that serve, only striving for excellence, staying nimble in all circumstances, and owning every responsibility. Our commitment to environmental sustainability is highlighted by our participation in the EarthView program, which promotes sustainable housekeeping practices and responsible resource management.

The role we are offering is essential in maintaining the hotel's public areas, which include guest corridors, service landings, and other common spaces. The position is dedicated to cleaning and upkeep to meet the high standards of our brand and ensure a flawless guest experience. The successful candidate will perform various tasks ranging from vacuuming and dusting to trash collection and linen transportation. This role is not only about cleanliness but also involves guest interaction, where you will greet guests courteously and respond to their inquiries, contributing to overall guest satisfaction. The position encourages active involvement in sustainability efforts and compliance with safety policies, including the use of protective equipment and adherence to OSHA and MSDS standards. You will also be expected to display flexibility, occasionally stepping in as a room attendant during peak times or when staffing shortages arise.

This role serves as an excellent foundation for career advancement within our hotel, offering growth paths toward positions such as Housekeeping Supervisor, Guest Service Agent, Executive Housekeeper, or Front Office Manager. We believe nurturing talent from within is vital, and this position provides the opportunity to develop valuable hospitality management skills and leadership capabilities. The work environment requires physical stamina and the ability to safely handle cleaning chemicals and heavy lifting, ensuring all public areas remain pristine and inviting. Our work schedule includes flexibility and may require work during holidays, weekends, and alternate shifts to maintain continuous service coverage.

Joining our team means becoming part of a dedicated workforce that values excellence, sustainability, and guest satisfaction. We offer a supportive environment designed to help you succeed and grow professionally while making tangible contributions to the hotel’s brand prestige and operational success. If you are passionate about hospitality, detail-oriented, and committed to exceptional service, we invite you to apply and be part of our thriving hotel family.

Job Requirements

  • high school diploma preferred
  • previous housekeeping experience required or equivalent training preferred

Job Qualifications

  • previous housekeeping experience or equivalent training preferred
  • high school diploma preferred

Job Duties

  • Greet and acknowledge guests in a courteous and friendly manner
  • inspect assigned areas and perform cleaning tasks accordingly
  • collect trash from the service landings and dispose of in outside trash dumpsters
  • vacuum and dust guest corridors
  • pick up bed and other linen from hotel floors and transport to the laundry collection site
  • deliver clean linen to assigned sections
  • report maintenance issues
  • maintain cleanliness and organization of guest areas
  • respond to guest inquiries and assistance
  • work as a room attendant when staffing shortages occur or during peak periods
  • be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
  • follow sustainability guidelines and practices related to HHM's EarthView program
  • practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
  • ensure overall guest satisfaction
  • perform other duties as requested by management

Job Criteria

Experience

Mid Level (3-7 years)


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