Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $17.50 - $19.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
The establishment hiring for this position is a prominent hotel that prides itself on delivering exceptional guest experiences through meticulous service and hospitality. With a firm commitment to cleanliness, sustainability, and guest satisfaction, the hotel aligns its operations with industry-leading standards. By integrating their EarthView program, which promotes sustainable practices and environmental responsibility, the hotel demonstrates its dedication not only to guest comfort but also to ecological stewardship. This role focuses on maintaining the highest standards of cleanliness in public areas while ensuring that guests receive courteous, friendly, and efficient service throughout their stay. The hotel fosters a culture grounded in core values summarized as People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It, reflecting a work environment that values teamwork, professional growth, and accountability.
The role offered is an hourly position with compensation ranging from $17.50 to $19.00 per hour, positioning it as a competitive opportunity for individuals seeking employment in hospitality services. This position is foundational in maintaining the hotel's brand reputation through the upkeep of public spaces such as guest corridors, service landings, and linen areas. The job requires a proactive and responsive attitude to guest inquiries and assistance, emphasizing that guest satisfaction is at the top of priorities. The role also involves physical duties including vacuuming, dusting, trash collection, and linen transport, demanding stamina and adherence to safety standards including compliance with OSHA regulations and the use of protective equipment.
Employees in this role have a clear growth path moving towards supervisory roles such as Housekeeping Supervisor, Guest Service Agent, and further advancement into executive positions like Executive Housekeeper or Front Office Manager. This career trajectory offers motivated individuals an opportunity to develop leadership skills within the hospitality sector. The position requires a flexible work schedule that may include holidays, weekends, and alternate shifts, highlighting the dynamic and essential nature of the job to hotel operations. Beyond cleaning duties, the role necessitates vigilance in reporting maintenance issues and supporting sustainability efforts under the hotel’s environmental programs. Given its importance in guest satisfaction and operational efficiency, the role is integral to the hotel's overall success and reputation.
The role offered is an hourly position with compensation ranging from $17.50 to $19.00 per hour, positioning it as a competitive opportunity for individuals seeking employment in hospitality services. This position is foundational in maintaining the hotel's brand reputation through the upkeep of public spaces such as guest corridors, service landings, and linen areas. The job requires a proactive and responsive attitude to guest inquiries and assistance, emphasizing that guest satisfaction is at the top of priorities. The role also involves physical duties including vacuuming, dusting, trash collection, and linen transport, demanding stamina and adherence to safety standards including compliance with OSHA regulations and the use of protective equipment.
Employees in this role have a clear growth path moving towards supervisory roles such as Housekeeping Supervisor, Guest Service Agent, and further advancement into executive positions like Executive Housekeeper or Front Office Manager. This career trajectory offers motivated individuals an opportunity to develop leadership skills within the hospitality sector. The position requires a flexible work schedule that may include holidays, weekends, and alternate shifts, highlighting the dynamic and essential nature of the job to hotel operations. Beyond cleaning duties, the role necessitates vigilance in reporting maintenance issues and supporting sustainability efforts under the hotel’s environmental programs. Given its importance in guest satisfaction and operational efficiency, the role is integral to the hotel's overall success and reputation.
Job Requirements
- High school diploma preferred
- Previous housekeeping experience required or equivalent training preferred
- Ability to work flexible schedules including holidays and weekends
- Physical ability to stand for extended periods, walk, push, pull, lift up to 25 pounds, reach, bend, and kneel
- Knowledge of and adherence to safe work practices, including use of protective equipment and compliance with OSHA and MSDS standards
- Ability to communicate courteously and effectively with guests
- Commitment to sustainability practices
Job Qualifications
- High school diploma preferred
- Previous housekeeping experience required or equivalent training preferred
Job Duties
- Greet and acknowledge guests in a courteous and friendly manner
- Inspect assigned areas and perform cleaning tasks accordingly
- Collect trash from the service landings and dispose of in outside trash dumpsters
- Vacuum and dust guest corridors
- Pick up bed and other linen from hotel floors and transport to the laundry collection site
- Deliver clean linen to assigned sections
- Report maintenance issues
- Maintain cleanliness and organization of guest areas
- Respond to guest inquiries and assistance
- Work as a room attendant when staffing shortages occur or during peak periods
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
- Follow sustainability guidelines and practices related to HHM's EarthView program
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- Ensure overall guest satisfaction
- Perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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