House Attendant

Gaylord Hotels, part of the renowned Marriott International portfolio, is a premier hospitality group known for offering exceptional hotel experiences with a distinctive blend of comfort, luxury, and outstanding service. Located in Grapevine, Texas, the Gaylord Hotels brand specializes in creating immersive, all-encompassing environments where guests feel at home while enjoying top-tier amenities. With a commitment to diversity, inclusion, and employee growth, Gaylord Hotels fosters an empowering workplace culture that values teamwork, creativity, and dedication. The hotels provide a broad range of services including meetings, social events, and entertainment, catering to both leisure and business travelers who seek a memorable stay. As part of Marriott International, Gaylord offers expansive career opportunities and benefits, supporting their employees, called STARs, who are creative, passionate, and committed to delivering exceptional guest experiences.

This role focuses on the Housekeeping position within Gaylord Hotels, particularly handling housekeeping and laundry responsibilities for maintaining the comfort and cleanliness of guest rooms. As a Non-Management full-time employee based at 1501 Gaylord Trail, Grapevine, Texas, this position requires a professional who takes pride in creating a pristine and welcoming environment for guests. The Housekeeping staff plays a crucial role by ensuring guest rooms are immaculate, order is maintained, and minor details are perfected—such as perfectly making beds, replenishing guest supplies, and keeping surfaces free of dust and marks. Beyond cleaning, this role also involves direct interaction with guests, greeting them politely, and addressing any immediate requests they might have, thereby directly contributing to the overall guest satisfaction and loyalty.

The job demands physical activity including the ability to lift and move up to 25 pounds, and the stamina to stand, walk, or sit for prolonged periods. Ensuring a professional appearance with a clean uniform is essential, and employees must complete safety training and certification before starting official duties. Gaylord Hotels nurtures a warm and inclusive team spirit, encouraging teamwork and a motivated atmosphere under supportive management. Employees will benefit from wellness programs, development opportunities, employee recognition, and attractive discounts on hotel stays, gift shops, food, and beverage. This position is ideal for those with a keen eye for detail, a passion for hospitality, and a courteous, team-oriented attitude willing to impact guests’ experiences positively. Gaylord Hotels celebrates diversity and equal opportunity, firmly standing against discrimination to build a culturally rich and welcoming workplace for all team members.