Job Overview

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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Career development opportunities

Job Description

Our establishment is a well-respected hotel committed to providing exceptional guest experiences through outstanding service, cleanliness, and attention to detail. The hotel operates under a renowned brand known for its dedication to quality and sustainability, ensuring that every guest enjoys a comfortable and memorable stay. This organization values its employees and offers growth opportunities, making it an ideal workplace for individuals seeking a career in hospitality within a supportive and structured environment. Our hotel not only focuses on guest satisfaction but also embraces sustainable practices, including participation in programs like the EarthView initiative, aimed at minimizing environmental impact while maintaining high standards of cleanliness and service.

We are currently seeking a diligent and motivated Housekeeping Attendant to join our team. This role is essential in maintaining the hotel's public areas in pristine condition, adhering to established brand and hotel guest service, as well as sustainability standards. The Housekeeping Attendant is responsible for cleaning and maintaining public spaces, responding to guest inquiries, and assisting with various housekeeping tasks as needed. This position offers a clear pathway for growth, with potential advancement to roles such as Housekeeping Supervisor, Guest Service Agent, Executive Housekeeper, or Front Office Manager. As a vital member of the housekeeping team, the ideal candidate will be courteous, detail-oriented, and committed to delivering outstanding guest experiences.

The role requires inspecting assigned areas, performing cleaning tasks such as vacuuming and dusting corridors, collecting trash and disposing of it responsibly, transporting linen to and from laundry collection sites, and delivering clean linens to designated areas. Additionally, the Housekeeping Attendant will report maintenance issues, maintain the organization of guest areas, and adhere to safety guidelines including wearing protective equipment and following OSHA standards. Flexibility is key, as the incumbent may need to work during peak periods or staff shortages, perform room attendant duties, and contribute actively towards improving guest satisfaction scores. This position demands physical stamina due to the nature of work involving standing, walking, lifting, and bending, making it important for candidates to be physically capable and safety conscious.

Our hotel fosters a culture where people are valued for their capabilities, hearts that serve with dedication, and an unwavering commitment to excellence. We encourage employees to stay nimble, own their responsibilities, and actively contribute to a positive working environment. If you are passionate about hospitality, eager to provide excellent guest service, and ready to grow your career, this Housekeeping Attendant opportunity could be the perfect fit for you.

Job Requirements

  • High school diploma preferred
  • Previous housekeeping experience required or equivalent training preferred

Job Qualifications

  • High school diploma preferred
  • Previous housekeeping experience required or equivalent training preferred

Job Duties

  • Greet and acknowledge guests in a courteous and friendly manner
  • Inspect assigned areas and perform cleaning tasks accordingly
  • Collect trash from the service landings and dispose of in outside trash dumpsters
  • Vacuum and dust guest corridors
  • Pick up bed and other linen from hotel floors and transport to the laundry collection site
  • Deliver clean linen to assigned sections
  • Report maintenance issues
  • Maintain cleanliness and organization of guest areas
  • Respond to guest inquiries and assistance
  • Work as a room attendant when staffing shortages occur or during peak periods
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
  • Follow sustainability guidelines and practices related to HHM's EarthView program
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
  • Ensure overall guest satisfaction
  • Perform other duties as requested by management

Job Criteria

Experience

Mid Level (3-7 years)


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