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Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
hotel discounts
educational assistance
Paid parental leave
Life insurance
Short term disability insurance
long term disability insurance
employee perks
hospital indemnity
critical illness insurance
accident insurance
Job Description
Sonesta International Hotels is recognized as the 8th largest hotel company in the United States and is experiencing rapid growth. Known for its diverse portfolio, Sonesta blends full-service and focused hotels in key metropolitan areas across the nation. With over 1,000 properties spanning eight countries, Sonesta's presence is extensive and continually expanding. The company operates a vast mix of owned, managed, and franchised hotels, making it one of the most ubiquitous and trusted names in hospitality today. At its core, Sonesta emphasizes the human element of hospitality, driven by passion and loyalty to deliver a seamless and memorable guest experience.... Show More
Job Requirements
- Some previous housekeeping experience preferred
- Previous background from the extended stay industry preferred
- Ability to speak, read, and write fluent English preferred
- Basic reading, writing and mathematical abilities preferred
- Ability to stand, bend, climb, kneel, and move frequently
- Ability to carry, lift or pull items weighing up to 75 pounds
- Willingness to work mornings, evenings, weekends, and holidays
- Will be required to regularly use commercial cleaning chemicals
Job Qualifications
- Some previous housekeeping experience preferred
- Previous background in the extended stay industry preferred
- Ability to speak, read, and write fluent English preferred
- Basic reading, writing and mathematical abilities preferred
- Ability to stand, bend, climb, kneel, and move frequently
- Ability to carry, lift or pull items weighing up to 75 pounds
- Experience using commercial cleaning chemicals preferred
- Willingness to work flexible shifts including mornings, evenings, weekends, and holidays
Job Duties
- Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards
- Work with Room Attendants with heavy items such as mattresses and linens
- Deliver linens and other supplies to Room Attendants
- Maintain the cleanliness and organization of floor closets and corridors including removing trash, wiping down shelves/counters, sweeping, moping and/or vacuuming floors
- Respond to guests’ requests in a timely and efficient manner
- Clean designated areas such as public restrooms, storage rooms, and other public area spaces
- Report needed repairs or unsafe conditions to supervisor
- Respond to special requests, guest complaints, and deliver housekeeping/room supplies to achieve guest satisfaction
- Minimize waste of supplies and amenities within all housekeeping areas
- Deliver lost and found items according to established procedures
- Assist regularly with deep cleaning projects
- Monitor laundry supplies and operate washers and dryers according to standards
- Fold and store clean linens, reporting damages to supervisor
- Promote teamwork and quality service through communication with other shifts and management
- Ensure compliance with federal, state and local health and safety laws
- Perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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