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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $16.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
educational assistance
Paid parental leave
Life insurance
Short term disability insurance
long term disability insurance
Employee Discounts
Hospital Indemnity insurance
critical illness insurance
accident insurance
Job Description
Sonesta International Hotels is recognized as the 8th largest hotel company in the United States, experiencing rapid growth and an expanding presence across the hospitality industry. As a distinguished full-service and focused hotel operator, Sonesta offers a diverse portfolio of owned, managed, and franchised properties situated in vibrant major cities. The brand is driven by a commitment to the human side of hospitality, where service is delivered with passion and loyalty, creating meaningful and memorable experiences for guests. With over 1000 properties in eight countries, Sonesta International Hotels embodies the spirit of "Together We Thrive," continuously bringing quality, value, and... Show More
Job Requirements
- High school diploma or equivalent preferred
- Some previous housekeeping experience preferred
- Ability to communicate effectively in English
- Physical ability to perform manual labor including standing, bending, lifting up to 75 pounds
- Ability to use cleaning chemicals safely
- Availability to work flexible shifts including mornings, evenings, weekends and holidays
- Reliable and punctual work ethic
Job Qualifications
- Some previous housekeeping experience preferred
- Previous background from the extended stay industry preferred
- Ability to speak, read, and write fluent English is preferred
- Other languages beneficial
- Basic reading, writing and mathematical abilities are preferred
- Ability to stand up frequently, bend, climb, kneel, and move about the facility
- Ability to carry, lift or pull items weighing up to 75 pounds
- Willingness to regularly use commercial cleaning chemicals
- Willingness to work mornings, evening, weekends, and holidays
Job Duties
- Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards
- Work with Room Attendants with heavy items such as mattresses and linens
- Deliver linens and other supplies to Room Attendants
- Maintain the cleanliness and organization of floor closets and corridors to include removing trash, wiping down shelves/counters
- sweeping, moping and/or vacuuming floors
- and removing non-floor closet items and storing in appropriate areas
- Respond to guests’ requests such as in a timely and efficient manner
- Clean other designated areas such as public restrooms, storage rooms, and other public area spaces
- Report needed repairs or unsafe conditions to supervisor
- Respond to special requests, guest complaints, and the delivery of housekeeping/room supplies to achieve complete guest satisfaction
- Deliver lost and found items according to established procedures
- May regularly assist with deep cleaning projects
- Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management
- Ensure compliance with federal, state and local laws regarding health and safety services
- Perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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