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Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Weekend Shifts
Job Description
This job opportunity is with a prestigious hotel brand committed to providing exceptional guest experiences while maintaining the highest standards of cleanliness, sustainability, and operational excellence. The establishment is dedicated to delivering top-tier hospitality services that cater to a diverse clientele, ensuring their comfort, safety, and satisfaction at every interaction.
As a Public Area Attendant, you will play a vital role in maintaining the appearance and cleanliness of public hotel spaces to align with established brand and hotel guest service standards, along with key sustainability goals. This position is essential in enhancing the overall guest experience by ensuring th... Show More
As a Public Area Attendant, you will play a vital role in maintaining the appearance and cleanliness of public hotel spaces to align with established brand and hotel guest service standards, along with key sustainability goals. This position is essential in enhancing the overall guest experience by ensuring th... Show More
Job Requirements
- High school diploma preferred
- Previous housekeeping experience required or equivalent training preferred
Job Qualifications
- High school diploma preferred
- Previous housekeeping experience required or equivalent training preferred
Job Duties
- Greet and acknowledge guests in a courteous and friendly manner
- Inspect assigned areas and perform cleaning tasks accordingly
- Collect trash from the service landings and dispose of in outside trash dumpsters
- Vacuum and dust guest corridors
- Pick up bed and other linen from hotel floors and transport to the laundry collection site
- Deliver clean linen to assigned sections
- Report maintenance issues
- Maintain cleanliness and organization of guest areas
- Respond to guest inquiries and assistance
- Work as a room attendant when staffing shortages occur or during peak periods
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
- Follow sustainability guidelines and practices related to EarthView program
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- Ensure overall guest satisfaction
- Perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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