Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $17.00 - $19.00
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Work Schedule

Rotating Shifts
Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts

Job Description

The hiring establishment is a reputable hotel that values exceptional guest service and sustainable operational practices. This hotel is part of a well-known brand recognized for providing comfortable and clean accommodations, prioritizing customer satisfaction, and fostering a positive work environment for its employees. It operates in the hospitality industry, offering a welcoming atmosphere for travelers and guests, ensuring their stay is memorable and enjoyable. The hotel upholds high standards in housekeeping and guest service, with a firm commitment to environmental responsibility through programs like EarthView that promote sustainability and eco-friendly practices.

The company is currently looking to hire dedicated and diligent individuals for the position of Housekeeper. This role is integral to maintaining the cleanliness and organization of the guest areas and public spaces within the hotel according to the established brand and company sustainability standards. As a housekeeper, you will have the opportunity to work in a dynamic and guest-focused environment, ensuring that every guest experiences a clean, welcoming, and safe space during their stay. This position offers hourly compensation ranging from $17.00 to $19.00, reflecting the value the company places on quality service and employee performance.

In this role, you will perform a variety of tasks that are crucial to the smooth operation of the hotel's housekeeping department. Responsibilities include cleaning and maintaining public hotel areas, inspecting assigned areas to ensure cleanliness, collecting and disposing of trash properly, vacuuming and dusting guest corridors, and handling linen by transporting it between hotel floors and laundry collection areas. Additionally, you will deliver clean linens to assigned sections and promptly report any maintenance issues to the relevant departments to uphold the safety and comfort of the hotel environment.

Beyond these operational duties, the housekeeper role actively supports guest service by greeting and acknowledging guests courteously, responding to inquiries, and assisting as necessary to promote guest satisfaction. The position may also require taking on the role of a room attendant during periods of staff shortages or peak occupancy times. A strong focus of the role is to contribute to improving guest satisfaction scores by maintaining high departmental standards and engaging in sustainable housekeeping practices as part of the EarthView program.

Safety is a key concern, and adherence to safe work habits, including wearing protective safety equipment and following MSDS and OSHA regulations, is mandatory. The company encourages its employees to align with core values that include People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It, highlighting a culture of respect, dedication, and accountability.

Overall, this position offers growth opportunities within the hospitality sector, with potential career paths leading to roles such as Housekeeping Supervisor, Guest Service Agent, Executive Housekeeper, or Front Office Manager. It presents an excellent opportunity for individuals who enjoy maintaining high cleanliness standards, interacting with guests, and contributing to a sustainable and supportive workplace culture.

Job Requirements

  • High school diploma preferred
  • Previous housekeeping experience required or equivalent training preferred

Job Qualifications

  • High school diploma preferred
  • Previous housekeeping experience or equivalent training preferred

Job Duties

  • Greet and acknowledge guests in a courteous and friendly manner
  • Inspect assigned areas and perform cleaning tasks accordingly
  • Collect trash from the service landings and dispose of in outside trash dumpsters
  • Vacuum and dust guest corridors
  • Pick up bed and other linen from hotel floors and transport to the laundry collection site
  • Deliver clean linen to assigned sections
  • Report maintenance issues
  • Maintain cleanliness and organization of guest areas
  • Respond to guest inquiries and assistance
  • Work as a room attendant when staffing shortages occur or during peak periods
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
  • Follow sustainability guidelines and practices related to HHM’s EarthView program
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
  • Ensure overall guest satisfaction
  • Perform other duties as requested by management

Job Criteria

Experience

Mid Level (3-7 years)


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