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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health Savings Account with Company Match
401(k) retirement plan with company match
Paid vacation
paid sick days
Sonesta Hotel Discounts
educational assistance
Paid parental leave
Company paid life insurance
company paid short term disability insurance
company paid long term disability insurance
Various Employee Perks and Discounts
hospital indemnity
critical illness insurance
accident insurance
Job Description
Sonesta International Hotels is recognized as the 8th largest hotel company in the United States, known for its rapid growth and strong presence in the hospitality industry. With a diverse portfolio that includes both full-service and focused hotels located in major cities, Sonesta offers a unique blend of owned, managed, and franchised properties. The company operates more than 1000 properties across eight countries, delivering exceptional service and memorable guest experiences. Sonesta's success is driven by its commitment to the human side of hospitality, emphasizing passion, loyalty, and genuine connections with guests. The organization's philosophy, encapsulated in the phrase 'Together We... Show More
Job Requirements
- Some previous housekeeping experience preferred
- Previous background from the extended stay industry preferred
- Ability to speak, read, and write fluent English preferred
- Basic reading, writing and mathematical abilities preferred
- Frequently standing up, bending, climbing, kneeling, and moving about the facility
- Carrying, lifting or pulling items weighing up to 75 pounds
- Will be required to regularly use commercial cleaning chemicals
- Will be required to work mornings, evening, weekends, and holidays
Job Qualifications
- Some previous housekeeping experience preferred
- Previous background from the extended stay industry preferred
- Ability to speak, read, and write fluent English preferred
- Basic reading, writing and mathematical abilities preferred
- Ability to stand, bend, climb, kneel, and move about frequently
- Ability to carry, lift or pull items weighing up to 75 pounds
- Ability to use commercial cleaning chemicals
- Willingness to work mornings, evenings, weekends and holidays
Job Duties
- Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards
- Work with Room Attendants with heavy items such as mattresses and linens
- Deliver linens and other supplies to Room Attendants
- Maintain the cleanliness and organization of floor closets and corridors including removing trash, wiping down shelves/counters, sweeping, moping and/or vacuuming floors
- Respond to guests’ requests in a timely and efficient manner
- Clean designated areas such as public restrooms, storage rooms, and other public spaces
- Report needed repairs or unsafe conditions to supervisor
- Respond to special requests, guest complaints, and deliver housekeeping/room supplies
- Minimize waste of supplies and amenities within all housekeeping areas
- Deliver lost and found items according to established procedures
- Assist regularly with deep cleaning projects
- Monitor laundry supplies and equipment, operate washers and dryers, inspect and fold linens when assigned to laundry
- Promote teamwork and quality service through daily communication and coordination
- Ensure compliance with health and safety laws
- Perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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